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Sales and Customer Support Executive

Employer
Travel Trade Recruitment
Location
South West London, London, England
Salary
£21000 - £24000 per annum
Closing date
30 Oct 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent

Job Details

Looking to recruit a sales and customer support executive this position is a customer focused role where you will be handling the adventure from the initial sales enquiry, to dealing with post-booking queries, and liaising with customers after they've travelled. We offer a competitive package and an exciting ride. Take a look below at what and who we're seeking , if you like the sound of this then please get in touch.

The Job:

*Regularly liaising with new & existing customers by email, phone and live chat
*Converting enquiries into bookings
*Processing customer bookings to completion
*Liaising with tour operators
*Dealing with customer queries for a quick resolution
*Handling customer complaints
*Updating enquiry and booking data with accuracy across relevant systems

Skills Required:

*Proven customer support experience
*Strong phone contact handling skills and active listening
*Customer orientation and ability to adapt/respond
*Excellent communication skills, both written and verbal
*Ability to multi-task, prioritise and manage time effectively
*Previous experience in the Travel Industry (preferably in a sales role)
*Positive attitude
*Attention to detail
*Proven organisational skills
*Ability to work under pressure
*Initiative
*Professional and courteous
*Quick problem solving

The Package:

*£21,000 - £24,000
*37.5 hours per week
*Typical days are 9:00 - 17:30 or 10:30 - 19:00 Monday to Friday. 10:00 - 16:00 on Saturdays
*Candidate must be available to work any of these hours
*Candidate must be able to work remotely from home if required

Interested:

*If you would like to apply for the position please click 'APPLY' or send your cv to helen@traveltraderecruitment.co.uk or call Helen on 02038879444





Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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