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Cruise Web Chat Concierge

Employer
Succeed Recruitment Solutions
Location
Chorley
Salary
£17,123 basic salary plus uncapped commission - £35k OTE!
Closing date
2 Nov 2019

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Sector
Travel Agency
Hours
Full Time
Contract Type
Permanent
Job function
Customer Service

Job Details

Do you have a passion for booking cruise holidays and providing excellent customer service? Would you like to join a new and exciting project? If so, we'd love to hear from you as our client looks to recruit a number of Cruise Web Chat Concierges to their expanding, Chorley based team!

Successful candidates will excel in customer service and ideally have an indepth knowledge of all cruise lines and cruise booking technology. Our client will also consider candidates interested in moving into the cruise sector and who possess strong customer service skills and who are keen to progress and grow within the organisation. In return, they can offer a generous basic salary, excellent and uncapped earning potential, flexible working pattern, unlimited cruise leads and a supportive working environment. Please contact us today to find out more about the role, or apply online.

Role of Cruise Web Chat Concierge:

  • Deliver on agreed customer and sales targets
  • Ability to generate new leads by engagement with customers across different platforms, including Social Medial & Live Chat.
  • Deliver a high standard of communication across all platforms
  • Maximise data capture though the use of strong rapport.
  • To deliver on customer expectations E.g. scheduled call backs, emails.

Skills required for the role:

  • Strong IT skills on various platforms
  • Strong attention to detail
  • Passionate about sales
  • Excellent rapport building ability
  • Ability to use multiple platforms to generate revenue
  • Strong written and verbal communication skills
  • Cruise or travel sales experience is desirable but not essential

If you’re interested in learning more about this Cruise Web Chat Concierge opportunity, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com.

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.

Company

Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.

We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.

We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!

If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve. 

We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation! 

To find out more about how we can help, or to view our current vacancies, please visit our website; www.succeed-recruitment.com or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!

Company info
Website
Telephone
0161 408 0357 / 0358
Location
Peter House, Oxford St
Manchester
Greater Manchester
M1 5AN
GB

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