CUSTOMER SUPPORT EXECUTIVE

This well establish Cruise Specialist are recruiting for an experienced Customer Support Executive to join their small team based North West London, paying up to £25K.

Customer Support Executive, Responsibilities:
- Investigating and solving passenger problems
- Handling customer complaints or any major incidents
- Producing written information for passengers
- Dealing with pre and post enquires
- Making itinerary changes

Customer Support Executive, Skills Required:
- Previous experience within travel, cruise would be a huge advantage
- Experience within Customer Service and Administration
- Problem solving skills
- Confidence, patience, politeness, calm manner, tact and diplomacy when dealing with difficult situations.
- Able to work under pressure

Additional Information:
- Paying up to £25K
- Based North West London
- Working Mon - Fri 09.00 - 18.00

To apply for this Customer Support Executive please either apply online, email your c.v to amy@candm.co.uk or call Amy on 02073971284 quoting Ref: AG54010

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk