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Training Specialist

Employer
Travel Trade Recruitment
Location
South West London, London, England
Salary
£25000 - £30000 per annum
Closing date
18 Oct 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
HR & Training

Job Details

Our client is a successful travel company based in South West London and they are seeking an experience Training Specialist.

This Travel Company is an established company with over 20 years' experience in providing leading software solutions to tour operators and travel agencies. The company has around 50 employees who fulfil various development, customer delivery and support roles.

The Job:

Reporting directly to the Training Manager, the Training Specialist will be responsible for planning, organising and delivering various elements of software training programmes. Duties will include creating training courses, client-specific lesson plans, documentation, online training content and delivering face-to-face and online training sessions to clients in the UK and abroad.

Responsibilities
*Delivering face-to-face and online software user training for the systems range of front, mid and back office management systems
*Creating training videos and other online training materials
*Creating and updating training documentation
*Working with the training team and other relevant stakeholders to develop training programmes for new and existing software products
*Identifying internal / external training needs through analysis and regular consultation with the Training Manager
*Participating in company-wide testing of new software releases
*Assisting other departments with functional queries as required
*Assisting with software demonstrations at trade shows, etc., as required

Experience/Skills Required:

Minimum Experience Requirements
*At least two years' experience in software training for a travel mid-office software, accounting software or similar company
*Experience in writing training manuals / guides
*Experience creating training content such as videos, articles, etc. highly desirable
*Experience using an LMS or other learning software tools highly desirable


Knowledge, Skills and Abilities
*Understanding of how travel agencies operate from both a front office and back office perspective
*Strong MS Office skills
*Self-motivated and capable of working successfully under minimal supervision
*Able to thrive in a small, fast moving, fluid, and demanding organisation
*Excellent written, verbal, and telephone communication skills
*Fluency in English is essential and proficiency in other languages highly desirable
*Knowledge of accounting practices highly desirable
*This role requires frequent travel within the UK and occasionally abroad


Training
*Technical training will be provided on the company's software products


The Package:

*Salary commensurate with experience
*Pension contribution
*Private health insurance
*Ride to work scheme
*Childcare vouchers
*Active social committee including regular company drinks and sponsored events
*Employee profit share scheme


Interested?
To register your application for French Sales & Operations Executive, please submit your CV by Clicking 'Apply' now

Please note:
Due to the volume of applications received only candidates shortlisted will be contacted


Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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