Travel Customer Service Executive

Location
Essex, Kent, Dartford, Grays, Purfleet
Salary
£18K-£20K + benefits NEG, DOE
Posted
08 Oct 2019
Closes
08 Nov 2019
Ref
PTR 2764
Job function
Customer Service
Hours
Full Time
Contract Type
Permanent

We are seeking an experienced  Customer Service Travel Specialist for a well-known, award winning and dynamic tour operator that offer various holiday types and cruises across the globe. This exciting opportunity is ideal for a travel professional with experience in operations, sales support, customer service or administration with a passion for cruise and holidays, from a tour operator or retail travel agency seeking career development, progression and a varied job role. Reap the rewards with their generous benefits and apply today!

Your career begins here, duties include:

  • Ensuring all passenger enquiries are dealt with in a timely manner. This will be done by telephone, email and on occasion, face to face.
  • Ensure correct information is passed on to passengers.
  • Administer cancellations and/or transfers received by email or post
  • Printing, collating and posting initial cruise documentation to passengers, such as ticketing, pre-cruise information, itinerary change letters etc.

Please note you must travel agency or tour operator experience to be considered for this post with a customer service and/or administration background. The ideal candidate MUST hold a driver’s license and have a car.

Join our client’s team and go places, generous benefits include:

  • Salary reviews
  • Additional overtime – further bonus
  • Pension
  • Newly refurbished state of the art offices
  • Travel perks
  • Career development
  • Fun working environment
  • Free parking
  • Training
  • Varied job role
  • Be part of an exciting and friendly team and be rewarded for your hard work. Give your travel career a boost and apply today.

To apply click APPLY NOW, any questions give us a call on 0208 393 9925 and our dedicated team can assist in locating the right opportunity for you. 

 

www.platinumtravelrecruitment.co.uk

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