TW8 9DW, Brentford
£24-26 K Subject to experience
10 Oct 2019
10 Nov 2019
Job function
Full Time

Summary of job content:

  •  To represent Vistara in a professional and knowledgeable way to travel trade partners and commercial companies (dedicated role)
  •  To increase revenue and market share on the airline route network
  •  To maintain and secure new sales accounts
  •  To increase awareness of the airline to the trade and public sectors
  •  To meet annual Targets set
  •  To cover reservations function on occasions


  •  Maintaining and increasing revenue and market share
  •  Maintaining regular contact with travel trade partners and commercial companies
  •  Visiting agents to present airline product information and training to front line staff
  •  Interpreting revenue statistics, data and providing statistical reports
  •  Identifying new sources of revenue from UK travel trade
  •  Recommend commercial terms to win new accounts
  •  Reporting and reacting to market conditions
  •  Provide reports/feedback on the Airline’s competitive position in the market place
  •  Preparing regular sales activity reports
  •  Represent the airline at trade shows and exhibitions
  •  Participate in Corporate Working Group functions and meetings, if required
  •  Maintaining and increasing revenue and market share to meet annual targets
  •  Maintaining regular contact with travel trade partners and commercial companies
  •  Provide pricing and fare analysis for the client in the UK market
  •  Monitoring competitor activity in the market and provide feed-back to your Manager
  •  Support Management team in Marketing and all sales-related functions
  •  Providing sales support to the trade
  •  Taking passenger calls on the Vistara dedicated telephone line

Core Skills Required:


  •  Educated to A level standard or equivalent
  • Good standard of written and spoken English
  •  Good standard of numeric skills
  •  Good standard of Microsoft Office Suite, primarily Excel.


Minimum 2 years experience in a similar role

  •  Travel industry account management
  • Working knowledge of GDS – Amadeus
  • Fares, ticketing and reservations
  • Good knowledge of Word, Excel and Power Point programmes
  • Knowledge of general airline procedures
  • Ability to interpret fare and ticketing rules
  • Negotiating skills
  • Strong presentation skills
  •  Good knowledge of MIDT, ESmash & BSP
  •  Good understanding of Revenue Management & Dashboard reports

Personal qualities:

  •  Self motivated
  • Ability to work under pressure
  • Ability to work unsupervised
  • Ability to prioritise work flow
  • Ability to work as a team member
  • Good time management
  • Good telephone manner
  • Ability to communicate at all levels
  • Flexibility
  • Excellent attention to detail

Note: Applicants must have the right to reside and work in the UK without restriction.

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