River Cruise Consultant
- Employer
- TMS Talent
- Location
- Surrey
- Salary
- £25k - 27k per year + Bonus and Benefits
- Closing date
- 7 Nov 2019
Job Details
River Cruise Consultant
Surrey
To £25K + Bonuses and Benefits
My client is a luxury high end river cruise company based in Surrey.
There product offering is focused on deliveriing an unforgettable river crusing experience within Europe, Asia and Africa.
Due to expansion, they are now looking to recruit a River Cruise Consulat to join their reservations and customer services team.
Candidates for this role must have a good phone manner with exceptional customer service experience gained within the travel industry.
River Cruise Consultant Responsibilities Include:
Answer all telephone calls promptly and courteously
Deal with enquiries professionally and efficiently
Ensure that the full booking process is adhered to including sending step letters and making concierge calls
Add and quote air to match the cruise itinerary
Keep files, booking and client records fully up to date, ensure payments made, documentation passed on and so forth in a timely manner
Chase options and balance payments
Attend and host ship visits
Attend and host client/agent functions
Develop personal relationships with clients/suppliers
River Cruise Consultant Experience Required
Previous Reservations/customer service experience within the travel industry
Professional telephone manner
Attention to Detail
Good organisational and administration skills
River Cruise Consultant Salary and Benefits
Base salary to £25,000 + Bonus depending on experience
20 days holidays + 8 bank holidays
PMI, critical illness, life assurance
Annual free cruise benefit
Pension
To apply for the River Cruise Consultant role, please email your CV to tony@tmstalent.co.uk or call me on 0207 812 3820 for additional information.
Company
ABOUT TMS TALENT
TMS Talent (Formally New Frontiers) is a global leader specialising in travel and hospitality recruitment. For over 25 years they have been a trusted partner to employers across these niche sectors, matching exceptional job seekers with their dream roles.
The TMS Talent team prides themselves on delivering unrivalled service and all come from backgrounds in the travel and hospitality sectors. They understand the unique needs of job seekers and clients in these markets and recruit candidates for temporary, permanent and contract roles at all levels, from trainees’ right through to CEO’s and Managing Directors.
Delivering a high-touch and personalised recruitment service, TMS Talent ‘s clients include some of the world’s most prestigious travel & hospitality companies. They offer a huge range of travel jobs and careers across sectors such as tour operators, travel agencies, inbound, airlines, business travel management companies, cruise lines, tourism, online travel technology companies, and conference, hospitality & events.
To find out more about TMS Talent and to view their extensive range of vacancies visit – www.tmstalent.co.uk
T: +44 (0) 845 202 2222
E: enquiries.uk@tmstalent.co.uk
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