Travel Call Centre Manager
- Employer
- Travel Trade Recruitment
- Location
- Birmingham, West Midlands, England
- Salary
- £25000 - £30000 per annum + plus / plus benefits and bonus
- Closing date
- 7 Nov 2019
View more
- Sector
- Tour Operator
- Hours
- Full Time
- Contract Type
- Permanent
- Job function
- Sales
Job Details
Job Description:
*Responsible for the daily running and management of the call centre.
*Ensuring that monthly revenue, commission and land targets are met.
*Calls are answered and dealt with quickly and service levels are maintained.
*Coordinate and motivate the reservations team.
*Arranging with airlines & suppliers any training required and ensuring staff are trained on all in house products and systems
*Appraisals & Monthly staff reviews and running all the reports to complete the reviews, including call stats, admin errors & losses.
*Improving performance by raising efficiency
Experience Required:
Previous call centre experience at Manager or Supervisor level. Must have excellent communications and organisational skills along with GDS experience, preferably Amadeus.
Package:
In return our client will offer a fantastic salary along with an excellent bonus scheme & benefits.
Interested:
Please contact Marie on 0121 450 9776 or email your CV to Marie@traveltraderecruitment.co.uk
You can also apply via the link below.
Company
TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.
TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com
VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.
All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.
Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at
www.traveltradejobs.com
London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk
Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk
Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk
Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk
Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk
Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk
- Website
- http://www.traveltradejobs.com/
- Telephone
- 0203 887 9444
- Location
-
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB
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