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Sales Operations Manager

Employer
Travel Trade Recruitment
Location
South West London, London, England
Salary
Up to £45000 per annum
Closing date
8 Nov 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent

Job Details

Are you a Sales Operations Manager that is passionate, driven and experienced looking for a new change? As the Sales Operations Manager you will be responsible to Monitor, Motivate and coach a team of Travel Executives, to ensure an exceptional and consistent standard of guest service is delivered through meticulous attention to detail thereby delivering accuracy in our documentation, invoicing and booked services.
The Job:
*Manage goal setting and achievement of the team
*Be responsible for developing a culture of accuracy across the sales entities
*Recognise, develop and implement process improvements within the sales organisation to drive efficiency
*Create a collaborative environment between operations and sales that fosters accuracy, innovation and learning
*Report on results, analyse trends and suggest improvements
*Create, maintain, report and analyse weekly, monthly and quarterly reports, dashboards and KPIs in support of driving and meeting accuracy and guest satisfaction initiatives
*Drive adoption of tools and dashboards to keep our operational approach simple
*Work as a business partner to help align other functions such as marketing, product, finance with sales operations
*Perform booking analytics to ensure the right resources are applied accurately at busy pre-departure periods
*Dovetailing operational requirements with the Travel Consultant's sales responsibilities ensuring efficiency and accuracy
*Train new team members in all administrative procedures, product and systems and be a main point of contact for help and questions from the immediate team and wider company
*Assist the Sales Director with operational planning for the next financial year in terms of headcount, financial plan attainment and operational assignments
*Support the day-to-day business needs of the sales organisation
*Work on ad-hoc and special projects as needed
Skills Required:
*At least two years of operational management experience in the travel industry
*Tour operation experience is desirable
The Package:
*We offer very competitive salary and a great benefits package including the following:
*23 days annual leave
*Contributory pension scheme
*'Cycle to work' scheme
*Subsidised private healthcare
*Company loyalty scheme
*Travel insurance
*Staff Travel fund
*Breakfast and fresh fruit provided daily
Interested:
*If you would like to apply for the above position please click 'APPLY' or send your cv to helen@traveltraderecruitment.co.uk or call Helen on 02038879444





Company

TRAVEL TRADE RECRUITMENT
Travel Trade Recruitment handles vacancies from hundreds of employers each year. We have a wide variety of permanent and temporary job opportunities within all sectors of the travel industry, including business travel, tour operations, retail travel, and reservations.
We want to help you find the ideal travel industry job, make the next career step, and maximise your potential. We do this by finding out about you, as well as what is important to your career goals and lifestyle aspirations.

TRAINING
We also offer CRS training courses in the four major systems of Galileo, Sabre, Amadeus, Worldspan, and can advise which course would enhance your career.
Find more details at www.traveltradetraining.com

VOTED 'BEST UKTRAVEL RECRUITMENT CONSULTANCY'
Travel Trade Recruitment won three awards in 2009 for Best Travel Recruitment Consultancy, including 'Best UK Travel Recruitment Consultancy' at the Globe Travel Awards, Star Recruitment Consultancy at the Travel Bulletin Awards, and Travel Recruitment Company of the Year at the recent British Travel Awards. We are an official ABTA Industry Partner, Members of the Institute of Travel and Tourism (IATA) and the Recruitment and Employment Confederation.

All information supplied to Travel Trade Recruitment will be dealt with confidentiality. Your details will not be passed onto a Client without your specific permission.

Our service to job seekers is completely free. Contact your nearest office and speak our friendly consultants for free advice, or register for our online recruitment services at

www.traveltradejobs.com

London Office
Tel: 0203 887 9444
Email: london@traveltraderecruitment.co.uk

Birmingham Office
Tel: 0121 222 2624
Email: birmingham@traveltraderecruitment.co.uk

Manchester Office
Tel: 0161 923 6120
Email: manchester@traveltraderecruitment.co.uk

Leeds Office
Tel: 0113 394 4147
Email: leeds@traveltraderecruitment.co.uk

Scottish Division
Tel: 0141 248 5222
Email: scotland@traveltraderecruitment.co.uk

Temp Division
Tel: 0203 887 9444
Email: temps@traveltraderecruitment.co.uk

 

 

Company info
Website
Telephone
0203 887 9444
Location
3rd Floor, 1 Aldgate
London
EC3N 1RE
GB

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