Home Working Travel Consultant

Birmingham, West Midlands, England
£17000 - £18000 per annum + bonus and benefits
11 Oct 2019
08 Nov 2019
Marie Heaven
Job function
Full Time
Contract Type
Home Working Travel role!!! Are you looking for a new exciting role in the Travel Industry? Are you wanting a better work life balance?? My client are a leading Tour Operator based in Birmingham, they are looking for a home working travel consultant to join there busy worldwide team. Do you have GDS skills? If so then this is the role for you!!
My client are looking for someone to have the knowledgeable on European, Australia and New Zealand and other Worldwide destinations. Be GDS trained, either GAL, Amadeus or Sabre.

Personal Requirements:
* Good communication skills
* Strong customer focus
* Good organisational skills
* Excellent worldwide knowledge and airline knowledge
* Strong computer and written skills
* Able to work as part of a team
* High level of personal presentation
* Able to work under pressure

Main duties:
* To answer calls and ensure that service levels are maintained at all times, calls are answered within a reasonable amount of time and dealt with efficiently and professionally
* Providing general and specific advice about a range of worldwide and European travel destinations
* Ensure that sales potential is maximised on all calls by offering additional services e.g. accommodation, car hire, transfers, tours, excursions, parking, upgrades
* Meet individual targets for sales and commissions.
* Organising and costing complicated travel itineraries and ensuring that all the needs of the customers are met
* Keep an up to date knowledge of fares, checking the Company Intranet daily to see new fare deals
* Making arrangements for transport, accommodation, tours, and activities
* Using the computer database to research information about hotel accommodation fares
* Promoting monthly incentives to customers
* Performing general administration tasks
* Making amendments to bookings in GDS which include date changes, upgrades, changed routing
* Check and action Q's on a daily basis
* Attend weekly staff meetings, general company meetings
* Keep knowledge of products and destinations sold up to date by attending training sessions, completing web based training
* To promote the sales of preferred airlines to customers

£18,000 depending on experience including monthly bonus and incentives

Monday to Friday 9am-6pm / Saturday 9am- 5pm - 2 x Saturdays per month( (can change in busy times) no Sundays!

Please call Marie on 0121 450 9776 or email your CV to marie@traveltraderecruitment.co.uk
You can also apply via the link below.

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