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Luxury Tour Operator - Operations Manager (Mon-Fri)

Employer
Red Planet Recruitment
Location
London, England
Salary
Excellent Salary Package On Offer
Closing date
24 Oct 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Management

Job Details

Luxury Tour Operator - Operations Manager.    Our client is a small luxury tour operator, offering tailormade holidays to destinations all around the world. Reporting to senior management, the Operations Manager role will provide hands on leadership and ensure the business is maintained to a high standard, develop a winning culture, drive company performance and help achieve the company’s overall goals.
 
The company seek applicants with experience of Operations management within the travel industry. People skills and the ability to motivate are essential, as is an eye for detail, excellent organisational skills and finding innovative ways to problem solve and think outside the box. You will be the hub between all departments and will ensure the smooth running of the company.

Your job will include:

  • Assessing, managing and developing office processes and procedures so that they are simple, efficient and accurate thereby ensuring the smooth running of sales from cradle to grave
  • Managing the smooth running of the office systems and technology, sourcing solutions, sourcing new 3rd party suppliers
  • Being responsible for the training of new staff in office systems, procedures and processes and being the “go-to” for questions that new team members may have in how to use those processes and procedures
  • Meeting regularly with Management to discuss suggestions for improvement, provide feedback and updates on the general running of the office
  • Monitoring enquiry levels, distribution of enquiries, assessing travel trends and reporting on these
  • Liaising with clients on matters relating to their holiday enquiry and booking including  concierge requests
  • Managing and quality controlling all documentation
  • Managing an operations assistant, quality controlling their work and providing continual support, assistance and training to them

Now let’s talk about you:

  • Management experience of delivering operational improvements within an established travel business
  • Confidence, charisma, a 'big-picture' & inclusive management style with proven leadership skills are all very important
  • Experience of working successfully in a travel environment and 'leading from the front' will be critical to the success of the candidate in this demanding role

Salary & Working hours:
Our client is looking for an individual with experience of  managing travel Operations with the above skill sets and a willingness for professional growth within their ambitious and growing Travel Company. There is an excellent salary package on offer DOE, along with KPI bonus and benefits. This is a 9am-6pm, Monday to Friday role.
 
Sounds like you?
If so, we’d love to hear from you!

Important, Please Note: It is unlawful to employ a person in a UK-based role who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation prior to applying. 

Company

We are travel experts

No matter what your career goals, Red Planet has the expertise and the travel industry connections to help you maximise your potential in today's job market. 

We believe a job is more than just a means to pay the bills - it is a creative outlet for people to apply their skills and talents to something that’s bigger; something that is both challenging and rewarding. The right job will not leave you dreading Monday morning, but positively anticipating what new things the week will hold. If that is something you have yet to discover, then it’s time to call Red Planet! 

As specialists in travel recruitment, Red Planet offers candidates a service that is second to none. The services we provide to our candidates show that we are not just recruiters; we are career advisors and experts in the travel industry.

Red Planet prides itself on the fact that the recruitment team is managed by people who know the travel industry exceptionally well because they have also worked in this exciting and vibrant sector. This makes a big difference as they know what they are talking about.

We have merged the best services that a recruitment agency can offer in order to create an exclusive travel industry personnel and recruitment service, benefiting both our candidates and clients.

Consider us your travel industry connection

Contact us

Red Planet Travel Professionals
86-90 Paul Street
London, EC2A 4NE

Telephone: 020 3540 8981
Email: jobs@redplanetrecruitment.co.uk
Skype: redplanetrecruitment

www.redplanetrecruitment.co.uk

 

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