Skip to main content

This job has expired

Quality Control Manager

Employer
C&M Travel Recruitment Ltd
Location
London, England
Salary
£37000.00 - £47000 per annum
Closing date
12 Nov 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent

Quality Control Manager required by a highly successful Tour Operator based in London. You will manage a small team based across 2 offices (London and Europe)

Quality Control Manager Responsibilities:

  • Ensure that supplier issues are dealt with promptly and monitor trends in order to address and feedback to Senior Management
  • Communication with suppliers regarding issues and liaise on how improvements should be made
  • Deliver brand standard training to on-the-ground suppliers
  • Motivation of Quality Control team encouraging them to hit KPI's
  • Collaborate with the team to ensure the complete sufficient hotel/supplier inspections and carry out these inspections personally on a regular basis; sharing feedback with the business
  • Ensure Health & Safety concerns are followed up on in a short time frame; monitoring trends and addressing them.
  • Communication of Health & Safety policies to on-the-ground teams
  • Train team on H&S legislation
  • Attendance of H&S conferences and training sessions
  • Oversee the production of add-on products (managing the Product Executive with this remit) assuring the suppliers are contracted and they meet quality, H&S and liability standards
  • Manage the creation and maintenance of customer documentation


Quality Control Manager Additional Information

  • Candidates considered will come from a similar role in travel.
  • Salary up to 47K
  • Some travel required
  • Industry leading benefits package

If you are interested in this role and you fit the job description please send your CV to mark@candm.co.uk or call Mark on 02073971272

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

Get job alerts

Create a job alert and receive personalised job recommendations straight to your inbox.

Create alert