Quality Control Manager
- Employer
- C&M Travel Recruitment Ltd
- Location
- London, England
- Salary
- £37000.00 - £47000 per annum
- Closing date
- 12 Nov 2019
View more
- Sector
- Tour Operator
- Hours
- Full Time
- Contract Type
- Permanent
Quality Control Manager required by a highly successful Tour Operator based in London. You will manage a small team based across 2 offices (London and Europe)
Quality Control Manager Responsibilities:
- Ensure that supplier issues are dealt with promptly and monitor trends in order to address and feedback to Senior Management
- Communication with suppliers regarding issues and liaise on how improvements should be made
- Deliver brand standard training to on-the-ground suppliers
- Motivation of Quality Control team encouraging them to hit KPI's
- Collaborate with the team to ensure the complete sufficient hotel/supplier inspections and carry out these inspections personally on a regular basis; sharing feedback with the business
- Ensure Health & Safety concerns are followed up on in a short time frame; monitoring trends and addressing them.
- Communication of Health & Safety policies to on-the-ground teams
- Train team on H&S legislation
- Attendance of H&S conferences and training sessions
- Oversee the production of add-on products (managing the Product Executive with this remit) assuring the suppliers are contracted and they meet quality, H&S and liability standards
- Manage the creation and maintenance of customer documentation
Quality Control Manager Additional Information
- Candidates considered will come from a similar role in travel.
- Salary up to 47K
- Some travel required
- Industry leading benefits package
If you are interested in this role and you fit the job description please send your CV to mark@candm.co.uk or call Mark on 02073971272
Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.
C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk
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