Overnight Lifestyle Specialist

London (Central), London (Greater)
£23k-£28k plus bonuses
17 Oct 2019
17 Nov 2019
Job function
Customer Service
Full Time
Contract Type

Our client is seeking out a motivated and energetic team player with a natural flair for customer service who enjoys meeting and exceeding KPI’s. If you thrive in a fast paced, fun and ever-changing working environment, this is the position for you.

We are looking for passionate, motivated and resourceful individuals to join our fast-growing Service team in London.

You will be facilitating a broad range and challenging enquiries. Anything from spa weekends to food markets, from sporting events to house-calls and anything in-between, providing creative solutions along the way.

You will be expected to call upon your knowledge, contacts and expertise to ensure each request gets fulfilled to the best of your ability.

You will be creating personalised solutions and exceeding all expectations, some tasks will be straight forward such as checking prices and availability for days out, while other requests can range from taxi transfers to retail.


  • People who either have previous customer service experience or people with a passion for delivering high quality customer service.
  • People who are passionate about delivering high-quality personalised support and have excellent research skills.
  • People who can use their initiative and creativity to best meet the needs of our members.
  • Ability to invite and inspire usage of all key specialism within the business.


  • Access to lots of great travel and entertainment discounts
  • A full paid month off every 5 years
  • Free Car Parking
  • Medical Aid Allowance
  • The opportunity for real career development. All staff are encouraged to incorporate their aspirations and interests into their career.

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