Senior business travel consultant/Lead agent

London, England
£32000.00 - £35000.00 per annum
17 Oct 2019
14 Nov 2019
Duncan Tingle
Job function
Full Time
Contract Type

Senior Business travel consultant/Lead agent - Required for independent business travel company based in the city. They are looking for a SBTC ideally with Amadeus but they will cross train and will pay up to £35,000 + bonus and benefits

Senior business consultant/lead agents duties
-Deal with enquiries including complex itineraries by phone or email from start to finish including flights, accommodation, car hire, rail etc.
-Offer the best solution for each customer whilst optimising profit opportunities
-Provide quotes, book, issue tickets and reissue tickets
-Manage queues
-Manage their team in accordance with company standards
-Ensure all indididual and team KPIs are met
-Take responsibilty for constant performance of your team
-Deal with customer complaints
-Be a positive influence on your team on all occasions

Senior business travel consultants/lead agents skills required
-Strong senior business travel or lead agent experience
-Ideally Amdeus experience but they will cross train
-Excellent Fares knowledge
-Strong ticketing experience

If you are interested in the above role please call Duncan on 0207 397 1287 quoting DT53907 or send your cv to

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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