Travel Adviser & Administrator
- Employer
- DCV Specialist Recruitment
- Location
- Hertfordshire
- Salary
- £NEG
- Closing date
- 23 Nov 2019
View more
- Sector
- Tour Operator
- Hours
- Full Time
- Contract Type
- Permanent
- Job function
- Administration
Job Details
Our client is a small independent tour operator based in Hertfordshire/Greater London and are seeking an experienced administrator to join their team.
This tour operator provides a truly personal service and provide their clients with a high level of service, including often complicated individual travel arrangements.
Due to this individual service, the company retain a large number of customers who repeatedly use their services.
Position Details:
- Handle incoming telephone enquiries and assist customers in planning their holiday (a small but important part of the role)
- Prepare quotes and follow up on telephone and online enquiries
- Check availability and individually cost and quote the booking
- Confirm customer flights and hotels
- Input details into the in-house systems and electronically send confirmations to customers
- Prepare the customers travel documentation
- General admin
Candidate Profile:
- High attention to detail
- Well presented and spoken
- High standard of written English and numeracy
- Computer literate
- Able to understand and deliver a high level of customer service
Further Job Information:
- Travel Concessions
- 8:30am-5pm Monday – Friday
- Saturdays on a rota (approximately 1 in 3) – 10am-2pm – you will then receive a full day off the following week
- 4 weeks holiday plus Bank Holidays
- Full training provided
Company
DCV is a specialist recruitment agency providing Permanent, Contract & Interim staffing solutions throughout the UK and Worldwide.
Our many areas of expertise within Travel include:
Specialist Tailor-made Consultants
Business Travel Consultants
Sales Consultants
Administration & Operations Consultant
Ticketing Consultants
Product Managers
Commercial Managers
Marketing Managers
Account Managers
Business Development Managers
Finance Controllers
To name just a few of the travel backgrounds within the Travel Industry we deal with
Our Senior Consultants and Resource’s specialise in The Travel Industry with over 22 years’ experience by offering both candidates and clients an unrivalled recruitment service.
DCV Specialist Recruitment work in collaboration with its clients to provide a consultative service aligned to their business goals. This industry focused approach has enabled DCV to forge business partnerships with SME’s, Corporate & Blue Chip Travel Organisations across the globe.
DCV Specialist Recruitment has a targeted approach when sourcing candidates, enabling us to provide our clients with the most qualified and experienced candidates within the market place providing quality at all times.
Our candidate attraction strategy is be-spoke to each client to ensure that we resource Travel professionals from the background desired, coupled with the skills and experience to deliver results. These attraction methods include but are not exhaustive off:
- Our Database
- Traditional client specific Head Hunting
- Niche Job boards
- Social networking
- Travel Industry specific publications
- Referrals
The delivery of our service is harnessed by our Skilled Consultants and our Resource Team, all of whom have a wealth of experience within the Travel Industry sector.
Contact us
DCV TECHNOLOGIES LIMITED
Biz Space
575-599 Maxted Road
Hemel Hempstead
HP2 7DX
Telephone number : 01442 270 711
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