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Travel Sales Consultant

Employer
Travelopia
Location
Surbiton, London (Greater)
Salary
Competitive Salary
Closing date
29 Nov 2019

View more

Sector
Travel Agency
Hours
Full Time
Contract Type
Permanent
Job function
Sales

At Exodus, we know what makes our customers tick when it comes to holidays and our sales teams sit at the front line of our customer journey, from idea to adventure. 

We are looking for a Travel Sales Consultant and are seeking well-travelled, enthusiastic adventure & active travel explorers, who are star communicators and who want to share their passion and knowledge.

The UK Adventure division constitutes the Exodus Travels, Trek America, Grand American Adventures & Headwater brands, and offers a diverse range of experiences to a wide range of discerning customers in multiple markets including North America and Australasia.

What you will be doing: 

  • Responding to sales enquiries on the phone. Occasionally you may be required to service a Live Chat, email or booking form enquiry
  • Selling all product displayed on the Exodus website
  • Working to KPI’s and achieving sales targets
  • Processing bookings from enquiry level through to taking a deposit
  • Booking flights on GDS system
  • Offering great customer service at all times
  • Following up leads that didn’t progress to option or booking stage
  • Upselling pre and post accommodation, flight upgrades and extensions
  • Taking client details and recording them on CRM/Reservations system
  • Sending option summaries/booking confirmations to clients
  • Entering all trip details on reservation system
  • Outbound calling to returning clients to take feedback and sell them another holiday

What we are looking for: 

  • Strong sales background with experience and success in a previous sales position
  • Strong geographical knowledge and a passion for adventure travel
  • Used to working to and achieving sales targets
  • Excellent communicator
  • Has high standards of customer service and attention to detail
  • Thrives in a sales environment
  • Has a strong positive character and is used to dealing with pressure
  • Ambitious and keen to progress and develop their own career
  • Likes to get their sleeves rolled up and be involved
  • Knowledge of Amadeus / Galileo GDS system useful
  • Ability to present effectively using powerpoint (beneficial)
  • Team player who enjoys working as part of a friendly & happy team.
  • Able to show imitative and good at problem solving.
  • Needs to be flexible, willing to work weekends and late shifts.

Working with us: 

Join us and in return you'll be rewarded with:

  • Competitive salary + Commission 
  • Various employee discounts and offers
  • Cycle to work scheme
  • Contributory Pension scheme
  • Career progression opportunities

Please note that for all benefits, details were accurate as at the date of publication. Any changes will be notified to you upon your start with the Company.

 

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