Business Travel Team Leader
- Employer
- Succeed Recruitment Solutions
- Location
- Glasgow
- Salary
- Up to £26,000 plus bonus & excellent benefits
- Closing date
- 30 Nov 2019
View more
- Sector
- Business Travel
- Hours
- Full Time
- Contract Type
- Permanent
- Job function
- Management
Job Details
We have a fantastic opportunity for those with business travel and supervisory experience to join a fast growing, Glasgow based TMC as a Business Travel Team Leader. The successful candidate will lead and motivate a team of Business Travel Consultants; maintain and oversee the application of quality control across all aspects of business delivery in the department, providing a high level of customer service, whilst ensuring the smooth-running and effective management of the team.
In-depth GDS knowledge, good working knowledge of Worldwide airlines, airport hubs and airfares are essential for the position, along with strong customer service skills and in return, our client is offering a highly competitive salary of up to £26k plus bonus & excellent benefits. If you’re interested in finding out more about this Business Travel Assistant Team Leader role, please contact us today for a confidential chat or apply online.
Role of Business Travel Team Leader:
- Maintain a good level of understanding of online booking systems.
- Ensure bookings are processed in line with Standard Operating Procedures and maintain a consistent high quality level of customer service delivery.
- Work closely with the Head of Operations to ensure parity of standards across the teams
- Ensure all customer SLAs and KPIs are understood and met during implementation and the life of the contract
- Manage the day to day operation of the Department, upholding all company policies/procedures whilst demonstrating company values
- Conduct regular 1:1s with team members;provide regular feedback and coaching on performance, creating detailed Personal Development Plans through solution- driven discussions
Skills required for the role:
- Previous supervisory/team leader or management experience within the business travel sector
- Good knowledge of airlines, airline hubs, airfares and ticketing
- Exceptional customer service skills
- Strong leadership and motivational skills
- In-depth GDS knowledge
- Approachable and able to offer support and advice
If you’re interested in learning more about this Business Travel Team Leader role, please contact Succeed Recruitment Solutions or press the apply online button now!
Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com.
Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs, Airline jobs and Contact Centre jobs.
Company
Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.
We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.
We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!
If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve.
We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation!
To find out more about how we can help, or to view our current vacancies, please visit our website; www.succeed-recruitment.com or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!
- Website
- http://www.succeed-recruitment.com/
- Telephone
- 0161 408 0357 / 0358
- Location
-
Peter House, Oxford St
Manchester
Greater Manchester
M1 5AN
GB
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