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Sales Support Assistant - Travel

Employer
C&M Travel Recruitment Ltd
Location
Gatwick, West Sussex, England
Salary
£18000.00 - £18500.00 per annum
Closing date
28 Nov 2019

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Customer Service

Sales Support Assistant - Travel
This award winning Tour Operator are looking for a Sales Support Assistant to join their friendly team. You will be liasing with suppliers and providing post booking support to customers, providing exceptional service at all times.

Sales Support Assistant- Role & Responsibilities:

  • To process booking requests with land & air suppliers on all request bookings.
  • Maintain an excellent relationship with suppliers at all times, delivering a professioanl and courteous service.
  • Liaise with customers on the phone and by email to confirm bookings and to ensure that all their requirements are met. Switch sell where nevessary to alternative dates / products.
  • Maximise on all Sales opportunities and up sell wherever possible.
  • Book flights either through the Airline Direct or by using Amadeus whilst adhering to the Airline Procedures and contracts.

Sales Support Assistant - Skills & Experience Required:

  • Proven experience in the travel industry ideally within a Tour Operator.
  • Excellent administration and communication skills with strong attention to detail.
  • Able to work to deadlines, work well under pressure and prioritise workloads
  • Excellent cusotmer service skills.
  • Knowledge of Amadeus would be an advantage.
  • Previous successful candidatres have come from a background of Operations, Customer Services, Sales Support, After Sales within the travel industry.

Sales Support Assistant - Additional Information:

  • Salary up to £18,500 dependent on experience - plus commission.
  • Includes weekend working, approx 1 in 4.
  • Hours are 9 to 5 or 10 to 6

If you are interested in the role of Sales Support Assistant, please apply online or email your cv to Lisa@candm.co.uk.

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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