Call Centre Supervisor

Call Centre Sales Supervisor

We are a successful high street Travel agency with an excellent social media reputation.

Due to continued digital expansion, we are opening a dedicated call centre and are recruiting a Call Centre Sales Supervisor to support this exciting new project.

The Call Centre Sales Supervisor will report directly into the Call Centre Sales Manager.

Call Centre Sales Supervisor Key Responsibilities:

On a daily basis you will report directly into the Call Centre Sales Manager, working closely alongside them, often on opposing shifts to ensure the department achieves their sales targets.

• Support the Call Centre Sales Manager in driving Polka Dot Travel Direct to Target
• Work closely with the Call Centre Sales Manager to ensure the smooth running of the call centre.
• Be a leading sales person, leading and demonstrating from the ‘front’
• Develop sales staff to close sales through coaching and demonstration.
• Have the skill to source and produce offers which will sell.
• Have a proven travel sales ability.
• Strive to maximise your individual sales and that of the team.
• Support team training alongside the Call Centre Sales Manager.
• Have the ability to work at speed in a fast paced environment.
• Be confident in using Facebook and other social media / digital platforms to generate sales.

Call Centre Sales Supervisor Skills and Experience:

Excellent sales skills.

Proven previous travel sales ability.

Relevant product and industry knowledge .

Ability to be proactive in generating sales through sourcing and advertising offers.

Previous experience of working in a Sales environment.

Hours:

Shift pattern to cover the following hours:

Sunday – Friday 9am – 10pm

Saturday 9 am –  7 pm