Travel Team Leader

4 days left

Location
West Sussex
Salary
Generous salary + bonus + comm + benefits
Posted
15 Dec 2020
Closes
21 Jan 2021
Job function
Management
Hours
Full Time
Contract Type
Permanent

We are seeking an experienced Travel Team Leader to join a successful and award winning tour operator due to remarkable growth.

This exciting opportunity is ideal for a supervisor, assistant manager or team leader seeking career progression and to be part of a fun and friendly team in which you will be rewarded for your hard work. Generous benefits are on offer along with the opportunity to enhance your career and do something a little different.

This dynamic and forward thinking travel company offers a range of tailormade luxury travel across the globe with a great reputation in the travel industry.

Team leader duties include:

  • Lead, coach and motivate team to exceed sales, profit and service targets.
  • Ensure standards of excellent customer service are upheld in with interactions
  • Lead by example by selling single centre or complex, itinerised luxury holidays across the globe exceeding the customers’ expectations and going the extra mile wherever possible.
  • Proactively identify and drive opportunities to improve sales and margin, through new lead generation, upselling and building strong client relationships.
  • Review customer experience and propose new ways of working to improve the customer journey through the sales pre and post booking process.
  • Provide coaching and mentoring to individuals to develop product knowledge, improve sales performance and customer satisfaction.
  • Identify training needs within the department.
  • Be a source of expertise on our client’s products.
  • Competitor analysis.

Requirements:

  • Experience in managing a team and coaching and develop individuals within a luxury tour operator or bespoke travel agent is essential.
  • Excellent understanding of and passion for travel, with knowledge and experience within Indian Ocean, Caribbean, Middle East, Asia and/or Africa.
  • Experience working in a travel sales environment.
  • Customer experience management skills
  • Excellent people management skills with a passion for developing others.
  • Good understanding of the luxury market
  • Supplier rate negotiation.
  • Excellent communication and inter-personal skills with the ability to build good working relationships at all levels.

Generous benefits:

  • Travel perks along with discounted travel rates for family and friends
  • Lucrative company bonus scheme
  • Workplace pension
  • Training and development
  • Social events
  • Cycle to work scheme
  • Gym subsidy
  • FAM Trips to increase product knowledge.
  • Plus many more perks

Please note only suitable travel candidates from a luxury tour operator or bespoke travel agency will be contacted for this post.

To apply click - APPLY NOW!

www.platinumtravelrecruitment.co.uk

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