Product Development Manager

About Fizzbox

When we launched Fizzbox in 2018, our aim was to provide an easy way to choose, book and pay for experiences online. Since then, Fizzbox has grown fast, adding thousands of innovative activities to our listings, and proving to be loved by customers and experiences providers alike.

We believe in the power of connection. We strive to make it simple for our customers to connect with the people that matter in their lives, whether that’s work colleagues, family members, old friends or new friends.

Why join our team?

Our team are engaged, knowledgeable, passionate, and diverse. And, most of all, we love what we do.

We practise a creative approach to engagement and motivation and have built a company culture that stands on togetherness and inclusion. This doesn’t just have a positive impact on our business success – it also brings a little extra magic to our day-to-day lives!

We prioritise employee wellbeing, have a modern benefits package in place, and offer a flexible approach to working, so our team can fit their work around their lives, not the other way around.

About the role

The Product Development Manager (PDM) is responsible for developing our product offering and looks for every opportunity to expand the business, generate profit and drive sustainable financial growth.

The role is responsible for conducting market research, improving areas of product weakness, and driving revenue via new partnerships and creative initiatives.

The PDM reports into the CEO, sits within our Leadership Team, and will have a small team of direct reports further down the line, as the department continues to grow.

Key day to day duties

• Expand and develop the Fizzbox product portfolio, by consistently meeting/exceeding targets set by the CEO
• Ensure that Fizzbox is quick to market with innovative, top quality product offerings
• Devise annual Product strategy that falls in line with Company vision 
• Regularly analyse competitor offerings and keep abreast of changing market and consumer trends
• Pursue commercial growth opportunities such as affiliations with national portals and tourist boards
• Reach out to, and arrange meetings with prospective experience providers, always representing Fizzbox in a professional and positive manner
• Analyse sales, marketing and finance reports to monitor departmental KPIs, gain insights into performance and maximise growth
• Ensure that contracting is carried out thoroughly and consistently, in order to protect the business from financial and reputational risk
• Negotiate kickback agreements, incentives, discounts, special offers and price reductions
• Inject the company’s brand values into the experience provider journey, to ensure a consistent, high level of service
• Work closely with the Marketing and Design & Development teams to maximise product placement on our website and identify trends
• Provide sales figures, trend analysis, account reviews, top quality service and ongoing support to the existing experience provider network

Skills, qualities and competencies:

• At least two years’ experience of negotiating contracts, influencing decisions, and working to targets in a B2B environment
• At least two years’ experience within a business development manager or sales manager role
• Experience within the events, travel or experience sector is desired but not mandatory
• Creative, innovative, and energetic
• Confident and driven, with a can-do attitude
• Proven ability of working to targets and meeting tight deadlines
• Able to work autonomously and as part of a team
• Exceptional written and oral communication skills, with excellent attention to detail
• Good organisational and time management skills
• Proficient in MS Office suite, comfortable with CRM software, and adaptable to in-house systems
• Ability to research, digest, analyse and present material clearly and concisely
• Proven experience of building meaningful relationships with internal and external stakeholders at every level
• Flexibility to meet the needs of a business in growth phase
• Willing and able to travel as required (once Covid restrictions allow)

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