Travel Administration Executive
- Employer
- Succeed Recruitment Solutions
- Location
- Chester, Cheshire
- Salary
- £18,000 plus excellent benefits
- Closing date
- 27 Jun 2021
View more
- Sector
- Travel Agency
- Hours
- Full Time
- Contract Type
- Permanent
- Job function
- Customer Service
Job Details
We have a number of brand new opportunities for those passionate about Customer Service and who enjoy working in a fast-paced environment, where hard work is rewarded!
Joining our client’s growing travel team based in Chester as a Travel Administration Executive, successful candidates will use their exceptional communication skills and personal service to build rapport with customers to resolve queries effectively to maximise future repeat custom.
These are full-time office based positions, with varied shift patterns Monday – Sunday and offer a competitive basic salary, discounted personal holidays and a friendly working environment. If this role is of interest to you, please contact us today for a confidential chat, or apply online.
Role of Travel Administration Executive:
- Prioritise and action E-mails effectively
- Action daily booking queues
- Chase relevant suppliers for documentation/confirmation
- Check and update documentation for ialist bookings
- Effectively manage and resolve escalated issues
- Crisis situations support
- Fulfil any critical support as directed by Manager
- Handle incoming calls from Agents regarding documentation and Admin queries.
- Investigate booking anomalies and irregularities
- Ensure telephone enquiries are dealt with in a helpful and precise manner ascertaining requirements.
Skills required for the role:
- Customer Service Experience in a fast-paced office environment
- Excellent telephone manner
- Skilful with Microsoft Office (Word / Excel)
- Able to create solutions & identify areas for improvement in procedure
- Excellent numeracy and literacy skills
- Great attention to detail and accuracy
- Ability to organise, prioritise and manage own workload efficiently to tight deadlines
- Manage a diverse range of duties at one time
- Experience in dealing with conflict resolution
- Excellent team player with the ability to work independently
- A flexible and adaptable approach to work
If you’re interested in learning more about this Travel Administration Executive opportunity, please contact Succeed Recruitment Solutions today for a confidential chat or press the apply online button now!
Not for you? The please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com
Succeed Recruitment Solutions – for the best Travel jobs, Call Centre jobs and Multilingual jobs UK wide
Company
Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.
We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.
We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!
If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve.
We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation!
To find out more about how we can help, or to view our current vacancies, please visit our website; www.succeed-recruitment.com or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!
- Website
- http://www.succeed-recruitment.com/
- Telephone
- 0161 408 0357 / 0358
- Location
-
Peter House, Oxford St
Manchester
Greater Manchester
M1 5AN
GB
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