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Sales Performance Manager - Remote/Office Based

Red Planet Recruitment
London (East), London (Greater)
up to £40,000 + uncapped performance related bonus + benefits
Closing date
16 Aug 2021

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Job Details

Sales Performance Manager, Remote/Office Based.  The exciting new contact centre Sales Performance Manager position is available both as remote working or as an office based role located at our client’s HQ in East London. This sought after position has just become available with one of UK’s leading tour operator that has won Best Holiday Company with the British Travel Awards in 2018, 2019 & 2020.

Reporting to the Head of Sales, you will have a vital role in managing a team of 15-30 sales agents.  As an experienced, self-driven and motivated leader, you will be responsible for driving sales and exceeding targets, motivating sales agents to go that extra mile, and developing your team through continuous performance coaching. 

Through your creative, supportive, and passionate attitude towards people management, you will be able to encourage engagement across your team and the business. You will also be monitoring, evaluating, and reporting on sales data in order to keep your team and the department updated as well as look at trend analysis and sales conversion improvements.

Now Let’s Talk About You:

  • Previous experience in people management/leadership of 2 years or more within the travel industry is essential
  • A competent performance coach able to develop others and increase sales conversion
  • An enthusiastic team player with a positive, motivated, and self-driven attitude to exceed targets
  • To manage the performance of your team (15-30 sales agents) effectively, including the ongoing review of performance, 1-2-1’s, appraisals and objective setting
  • Great relationship builder who can inspire their team to success
  • A passion for people management
  • Adaptable to change and always looking to improve skills and knowledge in self and others
  • Results driven and committed to delivering outstanding customer service
  • Experience of leading others within a contact centre environment
  • Knowledge and experience of using a GDS is desirable


  • A highly competitive salary paying up to £40,000 + uncapped performance related bonus
  • A Company culture that promotes work life balance
  • Private Health Care after probation
  • Access to mental health support
  • Flexible & remote working
  • Free professional financial advice

Hours of Work:

  • The office is open 7 days a week and you will be required to work 40 hours per week on shift patterns that include some evenings and weekends
  • The Sales Performance Manager role is available to applicants living throughout the UK
  • The company is offering flexibility both as remote or an office based position
  • Applicants interested in working remotely must be flexible with some office/HQ attendance required

Interested? If so, we’d love to hear from you!

Important, Please Note: It is unlawful to employ a person in a UK-based role who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation prior to applying.


We are travel experts

No matter what your career goals, Red Planet has the expertise and the travel industry connections to help you maximise your potential in today's job market. 

We believe a job is more than just a means to pay the bills - it is a creative outlet for people to apply their skills and talents to something that’s bigger; something that is both challenging and rewarding. The right job will not leave you dreading Monday morning, but positively anticipating what new things the week will hold. If that is something you have yet to discover, then it’s time to call Red Planet! 

As specialists in travel recruitment, Red Planet offers candidates a service that is second to none. The services we provide to our candidates show that we are not just recruiters; we are career advisors and experts in the travel industry.

Red Planet prides itself on the fact that the recruitment team is managed by people who know the travel industry exceptionally well because they have also worked in this exciting and vibrant sector. This makes a big difference as they know what they are talking about.

We have merged the best services that a recruitment agency can offer in order to create an exclusive travel industry personnel and recruitment service, benefiting both our candidates and clients.

Consider us your travel industry connection

Contact us

Red Planet Travel Professionals
86-90 Paul Street
London, EC2A 4NE

Telephone: 020 3540 8981
Skype: redplanetrecruitment


Find Us
United Kingdom
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