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Junior Sales Account Manager (International Travel)

Dalston, London (Greater)
Closing date
28 Aug 2021

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Purpose of the role:

The role will be a mix of account management and day to day administration. Working closely with International Travel accounts you will drive business within the platform to a higher standard. Primarily focusing on content levels and deal management. Successful applicants will be self-starting and resilient.

Main responsibilities and duties:

  • Manage a portfolio of International Travel Accounts.
  • Research and build International Travel deals.
  • Deal Management including – Price and availability monitoring, copy feedback, deal extensions and discounts.
  • Provide support with new business accounts and ad hoc marketing campaigns.
  • Provide feedback on data including booking and visitor trends.
  • Work with the analysts on email orders, email campaigns, site orders plus App & Web pushes.
  • Follow industry and competitor trends to ensure our platforms are relevant and in-line with the market.
  • Grow the ‘Choose Your Flight’ deal portfolio.
  • Work alongside Customer Services to provide account level support for escalated customer complaints or challenges.
  • Monitor deal refunds and work with accounts to bring these in line with company policy.
  • Work with finance to provide invoicing for all call to book deals.

Technical Skills required:

  • Degree Level desirable – preferable in travel
  • Confident in using various computer programmes
  • Travel experience desirable

Soft Skills required:

  • Ability to prioritise workload.
  • Ability to work under pressure to meet short deadlines.
  • Good at managing objection handling skills, with the ability to anticipate queries and objections.
  • Ability to negotiate on commission structures.
  • Not shy of hard work!

The values we live and breathe:

  • Passionate
  • Innovative
  • Open and Honest
  • Team
  • Growth

In return we offer a large number of employee benefits including:

  • 25 days holiday plus 8 days bank holidays and the chance to buy an additional 5 days per annum
  • £22,000 - £24,000 per annum depending on experience
  • New and modern office with a lively office culture in Dalston Junction
  • Dress down everyday
  • Cycle Scheme
  • Pension Scheme
  • Private Medical
  • Discounts on well know high street stores
  • Season Ticket Loan
  • Twice Annual Company Wide Parties

What are you waiting for?! #getawowaday

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