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Travel Team Leader / Supervisor

Platinum Travel Recruitment
Nationwide, London, South, North, Scotland
£24k-£26k + generous comm + perks
Closing date
23 Oct 2021

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Job Details

We are seeking an experienced Travel Team Leader / Supervisor to join a successful and award winning tour operator due to remarkable growth. Office based in the Sussex, hybrid or 100% homeworking.

This exciting and versatile opportunity is ideal for a senior travel sales professional, supervisor, assistant manager or team leader seeking career progression and to be part of a fun and friendly team in which you will be rewarded for your hard work. Generous benefits are on offer along with the opportunity to enhance your career and do something a little different.

This dynamic and forward thinking travel company offers a range of tailormade luxury travel across the globe with a great reputation in the travel industry.

Team leader duties include:

  • Lead, coach and motivate the travel team to exceed sales, profit and service targets.
  • Ensure standards of excellent customer service are upheld in with interactions
  • Lead by example by selling single centre or complex, itinerised luxury holidays across the globe exceeding the customers’ expectations and going the extra mile wherever possible.
  • Proactively identify and drive opportunities to improve sales and margin, through new lead generation, upselling and building strong client relationships.
  • Review customer experience and propose new ways of working to improve the customer journey through the sales pre and post booking process.
  • Provide coaching and mentoring to individuals to develop product knowledge, improve sales performance and customer satisfaction.
  • Competitor analysis.



  • Experience in managing a team and coaching and develop individuals within a luxury tour operator or bespoke travel agent is essential.
  • Experience working in a travel sales environment.
  • Customer experience management skills
  • Excellent people management skills with a passion for developing others
  • Excellent communication and inter-personal skills with the ability to build good working relationships at all levels.

Generous benefits:

  • Travel perks along with discounted travel rates for family and friends
  • Varied role sales, management, product, competitor analysis
  • Hybird, homeworking or office
  • On-going training
  • Fun and friendly team
  • Low staff turnover
  • Weekly company updates
  • Regular staff support
  • Lucrative company commission and bonus scheme
  • Workplace pension
  • Training and development
  • Social events
  • Cycle to work scheme
  • Gym subsidy
  • FAM Trips to increase product knowledge.
  • Plus many more perks


Please note only suitable travel candidates from a luxury tour operator or bespoke travel agency will be contacted for this post.


Our Story – Travel Recruitment Specialists

Platinum Travel Recruitment have become recognised specialists within the travel industry for many years. Our consultants possess a profound depth of knowledge of the travel industry having worked within travel, with an array of contacts throughout the UK and beyond. 

This is just one of the factors that allows us to provide a superior recruitment service. We ensure that our clients have access to the cream of the crop within the travel industry and candidates can enjoy exciting career-enhancing opportunities. The services that we provide to our clients and candidates show that we are not just recruiters; we are HR professionals, career advisors and experts in the travel industry.

Having two offices strategically placed in the Midlands and Surrey, close to London, this enables us to service a large geographical area and provide that face to face contact for both clients and job seekers.

Strategic in our thinking with a responsive approach to future needs, we think far beyond the conventional recruitment process by conducting a thorough analysis of both our candidates and clients.

Our experienced consultants manage the full recruitment process, screen and test each potential applicant matching the job specifications ensuring time is not wasted on unsuitable candidates. Our open, honest and committed approach will ensure that you reach your goals. So, let’s link up and chat what success means to you.


Why use Platinum Travel Recruitment?


Ability to supply professional pre-scanned travel candidates screened from consultants with years of experience in the travel industry.

Quality applicants rather then quantity.

We appreciate locating the right candidate can be a challenge. We save you time and money on locating candidates by short listing, database searching, head hunting and advertising the vacancies at no cost.

With our strong marketing prescience we are able to target the best applicants right from the outset.

Interviews are only organised for applicants clients wish to see free of charge. Once the candidate is placed a competitive fee will be charged with free trial periods for candidates starting with your organisation.

Many clients use us on an exclusive basis as we listen to requirements and offer the highest level of customer satisfaction whilst understanding your business needs.

If you are looking to expand your company or need recruitment advice feel free to call us on 0208 942 4103


Assistance with the interview and application process

Our experienced and qualified consultants will listen to your requirements in locating the right role and progress your career

Able to provide free career advice on your next move

We have a range of roles including Reservations, Business Travel, Marketing, Product, Management plus more many more exciting opportunities to enhance your career.

Our service is free and kept strictly confidential.

Utilise your experience and achieve your goal – send us your CV today

Find Us
Coombe Croft, Howell Hill Grove
KT17 3ER
United Kingdom
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