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Senior Ticketing Consultant

Red Planet Recruitment
London (Central), London (Greater)
Excellent Salary Package on Offer!
Closing date
24 Oct 2021
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Job Details

A career enhancing Senior Ticketing Consultant opportunity has just become available for an ambitious and hungry Ticketing professional on the hunt for a new challenge with a dynamic and well established travel company. This role requires a Senior BT Ticketing Consultant possessing a wealth of Corporate Ticketing experience and used to working in a busy, fast paced environment. The Ticketing role will see you join the operations team and play a fundamental part in the company’s corporate leisure growth by supporting its specialist Travel Consultants.

Senior Ticking Consultant Responsibilities:

  • Supporting Travel Consultants with complex travel itineraries, checking fares & updating and developing consultants’ knowledge on airfares
  • Dealing with all fare types, fare families, global PCC’s, sector fares, Corp fares, leisure fares, upgrades, multi centre, manual constructions, multiple GDS’s, NDC, and the entire fares ecosystems 
  • Assisting Travel Consultants with airfare & ticketing queries such as calculation & re-calculation of air fares & taxes and fare rule clarification, issuing and reissuing of tickets
  • Liaising with airlines to resolve contract queries & other airline & fare related issues, including the correct filing of fares & contracts in GDS
  • Distribution and action of GDS ticketing queues, and update system and assist the sales team as required with any issues arising from changes to their bookings
  • To investigate and dispute any ADMs should an airline send an ADM in error, or inaccurately
  • Deal with miscellaneous Ticketing and Processing Requests
  • Run monthly reports and process open tickets refunds and all refunds and exchanges
  • Deal with lost ticket enquiries, fare queries, TODs and setting up PTAs
  • To provide an excellent quality of service

Now Let’s Talk About You:

  • Senior BT Ticketing Consultant with 8+ years’ experience
  • Knowledge of all fare types, fare families, global PCC’s, sector fares, Corp fares, leisure fares, upgrades, multi centre, manual constructions, multiple GDS’s, NDC; and the entire fares ecosystems 
  • Experienced in complex manual calculations and a deep understanding of ticketing rules
  • Trouble shooting fares regularly, re-issuing, refunding, Covid refunds, Covid crisis management and Covid rules knowledge
  • Ability to work in a fast paced operations and ticketing environment
  • Experienced in quality control check of all automated tickets to ensure any errors are identified and resolved according to agreed timeframes

The package:

Our client is offering a super opportunity for personal development, along with an excellent salary package, dependent on experience.

Sounds Like You?
If so, we’d love to hear from you!

Important, Please Note: It is unlawful to employ a person in a UK-based role who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation prior to applying.


We are travel experts

No matter what your career goals, Red Planet has the expertise and the travel industry connections to help you maximise your potential in today's job market. 

We believe a job is more than just a means to pay the bills - it is a creative outlet for people to apply their skills and talents to something that’s bigger; something that is both challenging and rewarding. The right job will not leave you dreading Monday morning, but positively anticipating what new things the week will hold. If that is something you have yet to discover, then it’s time to call Red Planet! 

As specialists in travel recruitment, Red Planet offers candidates a service that is second to none. The services we provide to our candidates show that we are not just recruiters; we are career advisors and experts in the travel industry.

Red Planet prides itself on the fact that the recruitment team is managed by people who know the travel industry exceptionally well because they have also worked in this exciting and vibrant sector. This makes a big difference as they know what they are talking about.

We have merged the best services that a recruitment agency can offer in order to create an exclusive travel industry personnel and recruitment service, benefiting both our candidates and clients.

Consider us your travel industry connection

Contact us

Red Planet Travel Professionals
86-90 Paul Street
London, EC2A 4NE

Telephone: 020 3540 8981
Skype: redplanetrecruitment


Find Us
United Kingdom
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