This role is a pivotal role as the senior company lead for instilling a customer first-approach across the business to drive growth.
As the voice of the customer, you will adopt a challenger brand approach, understanding what it takes to win. A fabulous, well respected brand with a loyal customer base, this is a great role to take the brand to the next level and drive new innovative marketing strategies. Leading digital transformation to enhance the customer experience and drive growth and ROI, enhancing customer engagement across all touch points. Leading the team and owning the marketing budget and planning process and acting as the key contact within the business to ensure successful digital transformation and customer experience requirements are supported and delivered.
Growing Social, PR, Content and Digital capabilities, owning the full marketing mix, CRM, Loyalty and CX, a great role for a strategic thinker, who can be hands on. Results driven, analytical able to use data and customer insights to make informed decisions.
We are looking for a Head of/Marketing Director, with strong communication and leadership skills, a passion for developing customer-led marketing strategies and developing standout strategies and campaigns. Willing to challenge, disrupt and be bold, whilst protecting the brand heritage.