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Cruise Training Consultant

Employer
Succeed Recruitment Solutions
Location
Lancashire / Home-based
Salary
Highly competitive plus excellent benefits
Closing date
16 Nov 2021

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Sector
Travel Agency
Salary Band
£15,000 - £19,999
Hours
Full Time
Contract Type
Permanent
Job function
HR & Training
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Job Details

We’re looking for an experienced Trainer to join a leading travel organisation based in Lancashire, as a Cruise Training Consultant.

Reporting to the Head of Sales & Operations and forming part of the wider Training team, the successful candidate will work to develop and administer training programs across the business, assessing training and development needs for the organisation and help individuals and groups develop skills and knowledge, create training manuals, present in-person and remote/virtual training sessions.

Previous experience gained within a similar training role is essential for the position, along with excellent product knowledge of the cruise sector, excellent verbal and written communication skills and a very friendly and confident approach. In return, our client can offer a competitive salary plus excellent benefits and the flexibility to split your week with two days working in the office and three from home.

If this role is of interest to you, please contact us today for a confidential chat, or apply online.

Role of Cruise Training Consultant:

  • Create & conduct engaging training and development content to be delivered on a continuous basis to all new and existing employees, both face to face and virtually
  • Liaise with Contact Centre management to identify and deliver Training requirements
  • Create and deliver in-house training for all departments
  • Work cross-functionally with sales, customer relations, customer service and product teams to ensure effective collaboration and improvement where necessary
  • Create training and delivering weekly drop-in sessions which is open to all employees
  • Work with the Training Team to create and deliver leadership modules from basic to advance level for junior and middle management team
  • Proactively identify any new learning techniques and innovations that will enhance the training department and discuss with the Head of Sales with the objective of embracing new developments into new sessions
  • Ensure all managers are aware of the process needed to raise training requirements for individual employees.
  • Develop relevant training, reference and development content that all sales consultants can use daily to support packaging performance

Skills required for the role:

  • Previous experience in a similar training role
  • Comprehensive cruise line knowledge (ideally all brands but not essential)
  • Excellent knowledge of tailor-made packaging
  • Able to deliver training to all abilities and identify any additional training needs that may be required.
  • Ability to communicate well to all, internally, externally and virtually
  • Highly organised and proactive approach
  • A professional and welcoming attitude, confident, friendly and approachable

If you’re interested in learning more about this Cruise Training Consultant role, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com

Succeed Recruitment Solutions - for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

Company

Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.

We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.

We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!

If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve. 

We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation! 

To find out more about how we can help, or to view our current vacancies, please visit our website; www.succeed-recruitment.com or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!

Find Us
Website:
Telephone
0161 408 0357 / 0358
Location
Peter House, Oxford St
Manchester
Greater Manchester
M1 5AN
GB
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