Celebrity Cruises is a luxury cruise line, operating 14 ships across the globe.
In 2018, the brand launched the second of its five game-changing, Edge ships, voted by Time Magazine as "One of the Best Places on Earth"
We are a confident, forward-thinking brand whose purpose is to ‘open up the world’ for our guests.
This is a homebased role – with requirements to attend HQ for training and other corporate functions
- The primary focus of this role is to build a direct guest portfolio through the initial handling of inbound sales enquires via a number of guest communication touch points including calls, email, web, social media, events.
- Curating memorable total holiday packages for our guest to drive brand loyalty and repeat business.
- Acting as the guest single point of contact post booking – Personal Cruise Concierge. This is a sales target driven role with key performance indicators including conversion, average booking value, repeat business. To ensure that all monthly personal and team revenue targets, KPI’s and objectives are met whilst staying true to the Celebrity brand vision and core values.
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