People Associate

Hays Travel
Gilbridge House, Sunderland, Tyne and Wear
Closing date
16 Dec 2021

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Travel Agency
Full Time
Contract Type
Job function
HR & Training

Role Summary

To provide a shared service to the company in line with business objectives.  The core competencies of this role includes understanding the nature of the business, providing advice, support and training in line with the people team needs.  Assisting with queries and providing information and administration to all employees.

Main Responsibilities

•       Support, advise and lead on all aspects of employee relations

•       Keeping employee data up to date

•       Support managers as required by providing a personable and professional approach

•       Ensure that a system of continuous review and improvement is followed

•       Support the HR function in line with agreed procedures, practices, statutory requirements and company objectives

•       Sound knowledge of employment law and legislation

•       Process new starters and leavers

•       Ensure all employees have right to work

•       Conduct DBS checks

•       Deliver the highest standard of departmental and cross departmental communication, teamwork and customer service

•       Conform to all regulations with regard to health & safety

Competencies/Qualifications/Experience Required

•       Excellent communication skills

•       IT literate and a competent user of Microsoft Word, Excel, all front end systems, CRM and NAV

•       Strong ability to prioritise workload and work to deadlines

•       Strong organisational skills

•       Strong attention to detail

•       Ability to work as part of a team in a dynamic and very fast moving department

•       A strong and effective communicator


•       To undertake any other duties that fall into the job criteria

•       To conform with all company policies and procedures including Health & Safety

•       To treat all employees, customers and suppliers with dignity and respect

•       This job description is not intended as an exhaustive list of all duties and responsibilities of the post but simply reflects the key areas involved

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