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Business Travel Administrator

Employer
Succeed Recruitment Solutions
Location
Glasgow, Glasgow City
Salary
Up to £23,500 plus excellent benefits
Closing date
29 Dec 2021

View more

Sector
Business Travel
Hours
Full Time
Contract Type
Permanent
Job function
Administration
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Job Details

We have a fantastic opportunity for an experienced Business Travel Administrator join an established and growing Travel Management Company based in Glasgow. If you're looking to work for an independent, expanding TMC who prides themselves on the importance of customer service then we'd love to hear from you!

This really interesting and varied role exists to support the Sales Team with invoicing corporate clients and providing support on booking amendments, seat assignment, gathering and submission of API data and additional tasks to support customer satisfaction.

Previous administration or support experience within a business travel environment is essential for the role, along with working knowledge of a GDS, excellent communication skills and the ability to deliver exceptional levels of customer service at all times. In return, our client can offer a competitive salary of up to £23.5k plus excellent benefits including free on-site parking and travel discounts, so if this role is of interest to you, please contact us for a confidential chat or apply online.

Role of Business Travel Administrator:

  • Provide invoicing support to the sales team
  • Send out customer invoices
  • Manage any seat assignment & special requests on behalf of the Sales Agent
  • Diarise ticketing deadlines for bookings, ensuring that tickets are issued in timely manner to avoid additional costs.
  • Identify opportunities to amend and rebook customer tickets to avoid ticketing costs on amended bookings.
  • Make payments to hotels and ancillary product suppliers on behalf of the sales agent.
  • Request copy of the hotel bills/invoice in order for us to invoice the client.
  • Book transfers where necessary on behalf of the sales agent.
  • Chase suppliers for refunds which arise as a result of cancellations.
  • Pass any hotel / ancillary supplier special requests through to the supplier.

Skills required for the role:

  • Working knowledge of a GDS
  • Previous experience in a sales, ticketing, admin or support role within Business Travel
  • Exceptional customer service skills
  • A strong, methodical and accurate work ethic
  • Ability to work autonomously as well as part of a small team environment.
  • Excellent verbal and written communication skills

If you’re interested in learning more about this Business Travel Administrator role, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com.

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

Company

Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.

We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.

We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!

If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve. 

We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation! 

To find out more about how we can help, or to view our current vacancies, please visit our website; www.succeed-recruitment.com or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!

Find Us
Website:
Telephone
0161 408 0357 / 0358
Location
Peter House, Oxford St
Manchester
Greater Manchester
M1 5AN
GB
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