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Fares & Ticketing Consultant

Succeed Recruitment Solutions
Birmingham, West Midlands
£20,000 plus excellent industry benefits
Closing date
16 Jan 2022

View more

Tour Operator
Full Time
Contract Type
Job function
Fares & Ticketing
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Job Details

Calling all GDS-proficient Travel industry professionals in the Birmingham area! We’re looking for Ticketers or Travel Consultants with strong fares and ticketing knowledge for a brand new Fares & Ticketing Consultant role with a well-known Tour Operator.

The role involves handling a variety of ticketing related queries, including issuing and re-issuing tickets, monitoring queues and fuel, tax and fare increases, actioning schedule changes and processing refunds. The successful candidate will be a highly organised and customer-focused travel professional with excellent GDS knowledge and a good understanding of fares and ticketing processes as well as a keen eye for detail. In return, our client is offering a competitive salary plus excellent benefits so if you’re interested in finding out more about this Fares & Ticketing Consultant role, please contact us today for a confidential chat or apply online.

*Please note – this is an office based role.

Role of Fares & Ticketing Consultant:

  • Ensure that all queues are kept up to date including schedule changes, general, web, native and re-issues
  • Ensure that tickets are issued and re-issues completed within deadlines
  • Monitor fuel, tax and fare increases and ensure that agents and clients are notified and deadlines are met
  • Assist with the BSP Ticket Audit
  • Monitor schedule changes and ensure that agents and customers are advised of scheduled changes and then action changes
  • Advise the crisis team of any disruptions to airline services that will affect passengers and ensure that contingency plans are followed
  • Assist with airline refunds and ensure they are processed within set guidelines
  • Investigate any ADM’s received and ensure that if required they are disputed with the airlines
  • Assist the reservations team with any fare queries if required and liaise with scripting company
  • Assist with releasing fares into Galileo/Worldspan
  • Deal with fare queries from online partners and ensure that fares are released correctly into GDS
  • Out of hours support when required

Skills required for the role:

  • Previous, recent travel industry experience
  • Strong fares and ticketing knowledge
  • GDS proficiency (Amadeus, Galileo or Worldspan)
  • Highly organised with a keen eye for detail
  • Good communication skills

If you’re interested in learning more about this Fares & Ticketing Consultant role, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available;

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs and Contact Centre jobs.


Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.

We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.

We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!

If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve. 

We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation! 

To find out more about how we can help, or to view our current vacancies, please visit our website; or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!

Find Us
0161 408 0357 / 0358
Peter House, Oxford St
Greater Manchester
M1 5AN
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