Senior Operations Manager

Gail Kenny Executive Recruitment
London (Greater)
Closing date
5 Feb 2022

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Job Details

This is a fantastic opportunity for an experienced Travel Operations Manager to join this well-known and succesful online travel agent. In this role, you will be in charge of managing the customer operations team and processes, as well as supporting your teams to effectively manage a wide range of scenarios. In addition, you will build up close relationships with our supply team and our core suppliers, ensuring the root causes of issues are understood, discussed and rectified to minimise customer impact. Your teams will be working remotely from you for the majority of the time, so you have to be able to adapt your management style to get the most from people in that environment. 

The succesful candidate will have: 

  • Significant experience within a travel Operational Management role
  • B2B relationship management experience
  • Strong interpersonal & people management skills
  • Outsourcing &/or remote management experience


‘Gail Kenny Executive Recruitment is regarded as the market leader when it comes to connecting the best travel talent with fantastic travel brands. We've been delivering talent for over a decade and consider ourselves pretty unique; you will discover this when you work with us.

Not only do we have an unparalleled reach within the travel industry, we are also obsessed when it comes to high service standards.

In addition we have a reputation for having the best understanding of the digital landscape, for sourcing great candidates and great jobs in ecommerce and digital marketing.’

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