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Travel Sales Support Executives

Shoreditch, London (Greater)
24,000 (pro-rata)
Closing date
12 Feb 2022

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Travel Agency
Full Time
Contract Type
Job function
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Job Details

Travel Sales Support Executives 

Job Title: Travel Sales Support Executives

Hours: 37.5 per week (On a shift pattern which will incorporate evenings and weekends)

Fixed Term Contract: Immediate Start - 18th January Training - 31st March 2022

Reporting to: Travel Sales Manager

Location: Warehouse offices in Shoreditch, London EC2 (Subject to Gov Guidelines)

Salary: £24,000 annually (pro-rata)

We are on the lookout for office based Sales Support

With over 13 million dogs in the UK, it's never been a better time to become a PetsPyjamas Travel Sales Support Executive - a super opportunity to work within a growing, forward-thinking business.

About PetsPyjamas

Founded in 2012 by avid dog lovers, PetsPyjamas Travel has grown rapidly to become the number 1 for dog-friendly travel, working with over 16,000 hotels and cottages throughout the UK, where dogs really are as welcome as their owners.

Building on our considerable success and reputation, we are now on the lookout for a sales support member to help our remote working Pet Partner network, to enable even more four-legged friends and their human companions to make wonderful memories taking trips together at our extensive range of hotels, cottages and b&b property partners.

The role: 

  • Review and prioritise a high volume of inbound sales enquiries when sales managers are not available and ensure initial contact has been made to all customers adhering to the companies SLA’s

  • Using sales skills to convert enquiries into bookings for any overflow calls, emails or livechat tickets

  • Responding to all enquiries in an efficient and timely manner

  • Using initiative to up-sell and cross-sell other products to the customer.

  • Maintaining a high level of product knowledge at all times.

  • Support our nationwide network of self-employed Pet Partners to source pricing and availability from property partners 

  • Contacting hotels via telephone/email to confirm availability options

  • Other duties as assigned that support the success of our sales team

Who we are looking for…

  • Exceptional written and spoken communication skills.

  • Customer-focused with a ‘can do’ attitude.

  • Ability to multitask and think on your feet.

  • Confident, highly approachable and a team player

  • Well-organised and with keen attention to detail.

  • Eager to work in a fast-paced and exciting start-up environment

  • Fast learners with a hands-on approach.

  • Flexible with the drive to go the extra mile.

  • Thrive on independence but adore collaboration.

  • Have an entrepreneurial spirit with the ability to think outside the box

  • Experience in domestic leisure travel sales preferred 

What we have to offer:

  • Work from our trendy Shoreditch warehouse offices for two days a week

  • Bring your dog to work or hang out with team dogs Mavis and Steve!

  • The opportunity to work in an exciting, innovative and fast-moving environment.

  • An ambitious team with great spirit punching way above our weight!

Sound like the perfect role for you?

This is an ideal time to join a growing and successful organisation that has built a great reputation as the number one for dog-friendly travel. 

PS. This may not be right for you but please, be the best friend ever and pass it on to anyone you think would be perfect and who would love this opportunity!


PetsPyjamas is the award-winning lifestyle destination dedicated to pet-friendly travel where you can book from a handpicked collection of over 2,000 truly dog-welcoming hotels, cottages, stylish B&B's and country house hotels - many with exclusive packages unique to PetsPyjamas.

Our expert concierge team provide a unique and personalised experience to our ever growing avid dog-loving travellers.  Launched in 2012 by the founders of, we are playing a key role in the exploding trend around pets as true family members and are focused on making the Travel Industry truly Pet Welcoming

A leader of the pack for the modern four-legged family, at PetsPyjamas properties your dog really is as welcome as you are.

Find Us
81 Leonard Street
Greater London
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