Newmarket Holidays is one of the UK's largest independent specialist tour operators. Every year, we create and operate holidays for tens of thousands of customers travelling to destinations within the UK, across Europe and around the world. We’re seeking a Senior Aviation and Transport Manager to head up, manage and grow our scheduled and low-cost aviation program, as well as the rail and ground transportation requirements of our business.
With ownership of this vital component of our holidays’ operation, you will collaborate with leaders across the business to develop goals and objectives for our travel program and manage the execution of these. You’ll establish and maintain a best-in-class travel experience for our customers with our transport partners (e.g. airlines and consolidators), and working closely with our Product, Contact Centre and Resort Operations teams to understand and respond to customer demand and ensure all required transport components are in place in order that tours can operate profitably and as sold. You’ll lead commercial negotiations to ensure that we have keen terms and appropriate arrangements in place, putting into practice your extensive experience in contracting, in scheduled aviation especially. We’d expect a good understanding of low-cost flight supply and scheduled fares and ticketing. Tech-savvy, you’ll ideally have some understanding of GDS/consolidator integration with back office systems as well as the more obvious Microsoft suite, especially Word, Excel, Outlook and Teams. You’ve got to be able to deliver in a constantly-changing, fast-paced environment with strong commercial, planning and analytical skills. Team oriented with a hands-on approach, you’ll also need to have genuine enthusiasm and get a thrill from travel and all things transport related!
We’re an award-winning holiday company with a team that loves travel. We share our travelling experiences with our colleagues and encourage everyone to go on our holidays. The team is a great mix of people. Some have been there pretty much from the start. Others have joined only recently. It’s that mix that makes our team so successful – we love new ideas and change at the same time as we value experience. We want our team members to try new things and to excel, so there are opportunities to try different teams and tasks. And we have a keen interest in keeping communication open and honest. We challenge each other, and that makes us better at what we do.
Sound like the kind of opportunity and place to work that you’re looking for? Please send your CV with a brief covering note about your salary expectations and notice period to our People and Culture Manager, Nikki Bail.