Our client is an award winning provider of travel management solutions, with a dedicated in house team of out of hours Business Travel Consultants. They have a global presence with offices in the UK, USA and across Europe, and are now looking to expand this presence and are keen to speak to professional, experienced Business Travel Consultants, looking for an opportunity to work from home.
Working a 4 on, 4 off shift pattern on rota basis Monday - Sunday, your role will be to offer a highly professional, out of hours travel management service to your clients and in return, our client can offer a highly competitive salary of £30k plus bonus and excellent industry benefits. If you’re interested in finding out more about these Business Travel Consultant roles, please contact us today for a confidential chat or apply online.
Role of Home-based Business Travel Consultant:
- Handling live customer travel issues outside of standard office hours to support their travel needs
- Maintaining an awareness of budgets and SLAs and advising best value carriers etc. accordingly
- Handling amendments, cancellations and schedule changes
- Quickly and effectively solving issues relating to travel disruption, flight cancellations, emergencies etc.
- Keep up to date with changes within the travel sector e.g. Crisis, industrial action.
- Maintaining an outstanding level of customer service
Skills required for the role:
- Previous business travel reservations experience
- In-depth GDS knowledge and an excellent understanding of fares and ticketing
- Able to work independently and use own initiative to resolve problems and find a solution
- Highly organised with attention to detail and the ability to plan, prioritise and multi-task under pressure
- Strong communication skills
- Willingness to work a varied 24/7 shift pattern
If you’re interested in learning more about these Home-based Business Travel Consultant roles, please contact Succeed Recruitment Solutions or press the apply online button now!
Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com.
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