As a Hospitality Manager, service will be your focus area ensuring you exceed client expectations. You will thrive on getting the best out of your team and maximising commercial opportunities, ensuring the delivery of the service is exceptional. You will be supporting with the hospitality and fine dining service requirements, our hospitality and meeting room bookings can vary from buffets to fine dining dinners, or canapé receptions.
You will be managing and controlling staff levels, under the guidance of the General Manager, while ensuring budgetary requirements are met. The Hospitality Manager will recruit, manage, train, motivate and appraise staff to promote good employee relations and a fantastic working environment whilst developing a positive team culture within the workplace.
By managing and maintaining all the Hospitality areas and equipment you will ensure the working environment is clean and meets Health and Safety legislation.
Assisting the General Manager in ensuring all financial targets are achieved, and the preparation of business forecasts. You will also attend monthly meetings in the absence of the General Manager.
Comply with all Company and client policies, procedures and statutory regulations, including human resources, site rules, health and safety, safe working practices, hygiene, cleanliness, fire, COSHH. This will include your awareness of any specific hazards in your workplace.
As the Hospitality Manager, you will ideally have a successful background in Food Service /Contract Catering/Hospitality/Retail Catering. With previous experience working in a fast-paced environment managing a team as well as supporting the catering, hospitality and events. You will have a flexible attitude towards hours and working tasks. You possess excellent management and communication skills, have a good understanding of financial management, and be able to demonstrate your analytical approach to problem solving. You will have the ability to display a real passion for food and customer service and be financially and commercially astute.