The role will include collecting, organising and studying data to provide business insight. You will likely work across a variety of projects, providing data solutions to a range of stakeholders and customers.
You will learn about data analysis, data structures, big data, processes and tools for data integration.
Responsible for creating, supporting managing, and reporting key operational data for the Central Support Unit.
Analysing & using the insight from this reporting/data to support decision making on key investments or process improvements.
Create data dashboards, graphs and visualisations
Develop records management processes and policies
Identify areas to increase efficiency and automation of processes
Set up and maintain automated data processes
Identify, evaluate and implement external services and tools to support data validation and cleansing
Produce and track key performance indicators
Develop and support reporting processes
Monitor and audit data quality
Liaise with internal and external clients to fully understand data content
Gather, understand and document detailed business requirements using appropriate tools and techniques
Design and carry out surveys and analyse survey data
Manipulate, analyse and interpret complex data sets relating to the employer's business
Prepare reports for internal and external audiences using business analytics reporting too
Impact and Influencing – Tailors influencing approach
Working Together for the Business – Keeps people informed
Supporting and Driving Improvement – Applies established approaches to tackle situations
Proactive – Identify and escalate risks and issues
Spreadsheet software, such as Microsoft Excel.
Experience with Information system troubleshooting.
Ability to communicate information to a non-technical audience.
Passion to do the right thing
LOCATION: Parklands, Birmingham
REPORTING TO: Data MI Lead
HOURS/WORKING PATTERN: 37.5hrs - Mon-Fri
DURATION: Minimum 15 months