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Customer Services Assistant - UCLH

Employer
Compass Group UK Ireland
Salary
£11.05 - £11.05
Closing date
2 Jun 2022

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Sector
Foodservice
Hours
Full Time

Ward Host / Hostess 

Are you looking for a new challenge? Do you have a passion for customer service? Would you like to contribute to the greater good of the healthcare field? If so, then we would love to hear from you! 

A new opportunity has arisen for a Ward Host / Hostess to join the Medirest Family. We are looking for new members to join our highly dedicated Patient Dining team, who deliver outstanding catering services.  

As a Ward Host / Hostess you would provide a warm and welcoming environment for patients, every day is different and by facilitating patient’s nutrition and hydration needs, you can make a real difference! 

  • Provide menus, take orders from patients and support with all dietary and allergen queries.  
  • Prepare and deliver all refreshments and meals for breakfast, lunch and dinner service.  
  • Clear down ward areas and wash up dirty dishes ensuring that the kitchen is fully prepared for next service. 
  • Liaise with ward staff to ensure patients’ needs are met in a timely manner. 
  • Offer a great customer service by always putting the patient first. 
  • Awareness of food & hygiene standards 
  • Passionate about patient care, with the ability to communicate effectively with patients, visitors and healthcare staff. 
  • Able to work under pressure, individually and as part of a team with a flexible approach to meet the needs of the business. 
  • Confident working in a hospital environment and aware at times you will come in contact with patients that are particularly unwell or showing signs of distress. 
  • It doesn’t matter if you’ve never worked as a Ward Host / Hostess before. What does matter to us the most, is taking pride in what you do and a willingness to learn and go the extra mile for our patients. 
  • This position is subject to a Disclosure & Barring Service check; costs met by the employer. 

Ward Host / Hostess 

  • £11.05 per hour, 37.5 hours per week
  • 5 / 7 Days per week, 09:30-17:30

We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:

  • Exclusive travel discounts with TUI, Expedia, Booking.com and many more
  • Save money on your food shop with discounts on Tesco, Sainsbury's, Morrisons and many more
  • Up to 44% off cinema tickets to enjoy your favourite blockbuster
  • Regular emails filled with the best discounts and savings available
  • Receive Wow Points every time you spend and use them on a wide range of brands
  • Un-wind with us with free wellness, mindfulness and exercise classes
  • You can share all discounts and offers with your friends and families
  • Contributory pension scheme
  • Grow your career with our Career Pathways programme
  • Compass exclusive offers on PerksAtWork

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