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Catering Service Manager

Trafford Council
M31 4DX, Greater Manchester
£41,591 - £43,570
Closing date
11 Jun 2022

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Full Time
Contract Type
Job function
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Trafford Council and its partners in the public, private and third sectors are embarking on a Vision which sees us working together to close inequality gaps and maximise Trafford’s huge potential. Our vision is working together to build the best future for all our communities and everyone in Trafford

Trafford really is a great place to work. With a positive permission culture, we embrace innovation and encourage performance. We’re keen to recruit someone with the right values and behaviours that can help us ensure our workplace values are at the heart of everything we do.

We recognise that having a diverse workforce is essential to bringing fresh ideas and perspectives to our Council, so we particularly welcome applications from minority, marginalised and diverse groups, and we in turn promise a fair and unbiased recruitment process.

Trafford’s Operational Services for Education encompasses catering, cleaning and school crossing patrol services. They offer high quality front-line services to Schools and other businesses.

We currently have an exciting vacancy within our team to enable us to continue to build on our success in our catering business and also bring new experience, knowledge and ideas into the team.

About you


Your style and approach will reflect our values and behaviours: you will have a deep understanding of the current and future business drivers across the catering industry and be committed to continually learning & improving the way you do things to ensure effective outcomes to meet these changes; valuing and respecting others’ contribution, you will work together to deliver service; you will take ownership of your actions and strive to getting things right first time and learn from when things do go wrong; you will enjoy taking personal responsibility to resolve issues and change what you do and how you do it to make a difference.

About the Role

As the Catering lead,

You will take responsibility for the services:

a) Productivity and Financial Performance

b) Service Standards and Quality

c) Staff and equipment resource utilisation

d) Customer satisfaction levels

e) Development of strategies and policies

f) Negotiating, promoting and securing formal contracts for service provision

You will be required to provide a strategic approach to the management and development of the service and you will keep up to date with the relevant regulations, policy and legislation relating to fod standards.

You’ll also be able to demonstrate experience in managing and developing staff, alongside leadership abilities and excellent communication and interpersonal skills. You should also have a minimum of 5 years’ management experience within a commercial / public sector environment and hold a relevant appropriate professional qualification.

To view the role profile please click here Role Profile.docx

Additional Information


Flexibility will be required to deliver the service needs including occasional late evenings and weekends. The office is open from 7.30 am until 5.30 pm (operated on a Rota system).

An enhanced DBS check with children/adults barred list check will be required

For more details please contact Jill Duddle Service Manager – Operational Services for Education on 07843 368045 or email

About the benefits

You will be welcomed into a friendly environment where your personal and professional development will be encouraged. You will have the opportunity to work and grow in a people-centred and values based organisation that promotes a positive permission culture. Your opinions matter so you will have the opportunity to shape how we do things here at Trafford. 

Trafford recognises the importance of staff wellbeing and offer a number of initiatives for staff including mental health first aiders, staff network groups (LGBT+/Carers/BAME/Disability) and health and wellbeing events.

Our great benefits include:-
Local Government Pension Scheme

Home Technology Scheme
Car Lease Scheme
Cycle to Work scheme
Simply Healthcare
Employee Discount Scheme - 'Perks at Work'

To learn more about Trafford as a place to live and work, please visit:

The Council needs to hold and process information about employees, workers and other individuals as appropriate, for various reasons. With the General Data Protection Regulations coming into force we have in place a new privacy notice for staff, contractors, volunteers, trainees, those on work experience and job applicants.

To find out more, please click here:

Closing date: 11 59 pm, 30 May 2022.

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