Customer Services Assistant

You’ll will be working within the exciting and world leading HS2 contract for ESS, as a Catering Assistant in Coleshill, you will report to the site Chef Manager, you will be required to the support the Chef Manger, with basic food prep, cooking and serving. You will also be working Monday to Friday, there may also be the requirement to work some evenings and weekends. 

We would love to hear from you so here is what you need to know about our Customer Service Assistant position:

Your key responsibilities will include:

• Work across all our service areas of food delivery, caf?, bars, convenience shops, and accommodation to deliver a great service to our customers.
• Your duties will include serving customers in our restaurants, cafes and convenience shops, basic food preparation, cleaning and generally ensuring that our customer areas are ready to delight
• Taking responsibility for stocking food and beverage areas.
• Complete regular day to day activities as required to ensure a smooth operation.
• Take a flexible approach to work and always demonstrate the great behaviours to colleagues, customers and clients.

Our ideal Customer Service Assistant will be:

• A good communicator, able to confidently liaise with customers and colleagues
• Self-motivated and able to work unsupervised.
• Committed to high levels of customer care
• Able to undertake a range of manual cleaning duties
• An enthusiastic individual with a passion for working in a catering environment
• Positive and take pride in their work

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