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Business Travel Consultant

Employer
Succeed Recruitment Solutions
Location
Birmingham, West Midlands
Salary
Up to £28,000 plus bonus & extensive benefits package
Closing date
15 Jun 2022

View more

Sector
Business Travel
Hours
Full Time
Contract Type
Permanent
Job function
Fares & Ticketing
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Job Details

We have some fabulous opportunities for candidates living in the Birmingham area, who’d like to work for an international, fast-growing Travel Management Company, with a salary of up to £28k plus bonus & fabulous benefits!

These Business Travel Consultant roles are open to candidates at all levels and our client will consider those with a background in:

  • Airline reservations/check-in
  • Hotel/Conference booking
  • Leisure Travel
  • Business/Corporate Travel

Our client’s Customer Care team is one of the foundations of their company’s success and growth and with this in mind, are keen to speak with candidates who are passionate about people and ultimately, enjoy making business travellers happy!

As a Business Travel Consultant, you’ll have the opportunity to become an expert in the Business Travel Sector, work with B2B customers and be part of a strategic team. You’ll act proactively, addressing your clients’ needs at any stage of their travels, ensuring high customer satisfaction and maintaining excellent relationships.

In return, our client can offer a competitive salary of up £28k plus excellent benefits inc. 33 days annual leave (inc. bank holidays), up to 10 days unpaid leave, private healthcare, gym membership & life insurance.

(For the first 6 months, you'll be expected to work from our client's Birmingham city centre-based office 4 days per week and 1 day from home.)

Role of Business Travel Consultant:

  • Support B2B customers in their Business Travels
  • Provide exceptional levels of customer care
  • Liaise with suppliers and partners to resolve booking issues
  • Keep high satisfaction standards and exceed customer expectations as much as possible when managing bookings, queries and requests
  • Resolve problems by applying established company policies, procedures and tactics, and also by thinking out-of-the-box when anything established is not enough
  • Addressing, pre-empting and solving problems
  • Help define and establish best practices together with the rest of the team in sales, operations and customer care

Skills required for the role:

  • Previous customer service or reservations experience gained within the leisure or business travel, hotel or airline sectors
  • GDS knowledge would be an advantage but it not essential
  • Exceptional customer service skills
  • Good attention to detail
  • Strong communication skills
  • Flexible to work on a rota basis Mon- Fri 7am – 7pm, with one in five weekends

If you’re interested in learning more about this Business Travel Consultant role, please contact Succeed Recruitment Solutions or press the apply online button now!

Not for you? Then please visit our website to view the other exciting roles we have available; www.succeed-recruitment.com.

Succeed Recruitment Solutions – for the best Travel jobs, Multilingual jobs and Contact Centre jobs.

Company

Succeed Recruitment Solutions is a specialist recruitment consultancy dealing with roles across the travel sector, including Airline, Business Travel, Cruise, Conference & Events, Contact Centre, Hotel/Hospitality, Homeworking, Leisure Travel, Multilingual, Retail Travel, Tour Operations & Travel Technology.

We partner with some of UK’s leading organisations, recruiting from entry level right up to senior management positions. Whether you’re a candidate looking for an exciting career opportunity or a client looking to fill an urgent vacancy, we’re with you every step of the way.

We’re renowned for the highly personal service we offer and have a singular aim for clients and candidates – success!

If you want to speak to people who will take time to understand exactly what you’re looking for and are prepared to go just that little bit further to help you achieve success - you’re in the right place! At Succeed, we place huge emphasis on finding roles which will not only match your skill set but will offer you the working environment and career potential you deserve. 

We enjoy excellent relationships with our clients and want to spend time getting to know you so that we’re able to confidently recommend you to them and them to you. By taking the time to do this, we can be sure the fit will be a good one. We also understand how important feedback is to our candidates and will always provide this following an interview or assessment day – we know only too well that there’s nothing worse than being left in the dark after all your hard work and preparation! 

To find out more about how we can help, or to view our current vacancies, please visit our website; www.succeed-recruitment.com or call us on 0161 408 0357 / 0358 for a confidential chat. We look forward to hearing from you!

Find Us
Website
Telephone
0161 408 0357 / 0358
Location
Peter House, Oxford St
Manchester
Greater Manchester
M1 5AN
GB
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