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After Sales Assistant - Travel - Remote Working

Employer
C&M Travel Recruitment Ltd
Location
Homeworking
Salary
Up to £22500 per annum
Closing date
23 Jun 2022

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Customer Service
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After Sales Assistant - Travel £22,500
This award winning Tour Operator have several new opportunities within their After Sales Department. This is a varied role and involves liaising with suppliers and providing post booking support to customers offering exceptional service at all times.

After Sales Assistant- Role & Responsibilities:

  • To process booking requests with land & air suppliers on all request bookings.
  • Maintain an excellent relationship with suppliers at all times, delivering a professional and courteous service.
  • Liaise with customers on the phone and by email to confirm bookings and to ensure that all their requirements are met. Switch sell where necessary to alternative dates / products.
  • Maximise sales opportunities and up sell wherever possible.
  • Book flights either through the airline direct or by using Amadeus whilst adhering to airline procedures and contracts.

After Sales Assistant - Skills Required:

  • Proven experience in the travel industry ideally within a Tour Operator or Travel Agency.
  • Excellent administration and communication skills with strong attention to detail.
  • Can work to deadlines, work well under pressure and prioritise workloads
  • Excellent customer service skills.
  • Knowledge of Amadeus would be an advantage.
  • Previous successful candidates have come from a background of Operations, Customer Services, Sales Support, After Sales or Administration roles within the travel industry.

After Sales Assistant - Additional Information:

  • Salary £22,500 (Comprised of a basic salary of £20,500 PLUS guaranteed commission of £2k)
  • 35 hours Monday to Friday 9 to 5
  • Hybrid / Home based options available
  • Brand new modern offices in West Sussex
  • Great range of staff benefits and holiday discounts available

If you are interested in the role of After Sales Assistant, please apply online or email your cv to lisa@candm.co.uk.

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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