Head of Operations (Maternity Cover)

The Sefton Park Palm House Preservation Trust (SPPHPT) is a busy organization that has lots going on at all times and the Palm House is an award winning wedding venue, historic visitor attraction & community space. We recently added a highly successful café and takeaway operation to the Palm House, which in 2021 celebrates 125 years since its opening and 20 years since its restoration. The SPPHPT, in partnership with Liverpool City Council, have recently been awarded a £270,000 grant from the National Lottery Heritage Fund to improve interpretation and engage with a wider & diverse audience, so there has never been a more exciting time to join our team. 

Reporting to the Director, the Head of Operations (Maternity Cover) is an important  role and key member of the leadership team who will work, initially alongside the Head of Operations and  support the Director with strategic planning and day to day management of commercial operations. The role will oversee the operational delivery of weddings, functions and all commercial activities, including the efficient management of visitor catering, opportunities for retail sales, housekeeping and event security. You will work closely with Head of Business Development, Head of External Relationships and licenced catering partners. Using your commercial mind-set you’ll lead your team to increase revenue, identify new income opportunities, achieve targets and cost controls. Creative and operationally hands on, you will work closely with the team to deliver the best experience to achieve our revenue targets for all commercial activities at the Palm House.

As a charitable trust, the Palm Houses key objectives are:

• To preserve for the public benefit of the people of the County of Merseyside and the nation at large, the building known as and situate at Sefton Park Palm House, Sefton Park, Liverpool; and
• In the interests of social welfare to provide or assist in the provision of facilities for recreation and other leisure time occupation for the public at large with the objects of improving the conditions of life.