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Sales & Service Manager

C&M Executive Recruitment
London, England
£46000 - £57000 per annum
Closing date
29 Jul 2022

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Tour Operator
Full Time
Contract Type
Job function
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Sales & Service Manager - Singapore

I have a fantastic opportunity for an experienced Sales Manager to relocate to Singapore and join a thriving travel company. The role would be responsible for managing the sales & service team in order to deliver and exceed revenue budgets and service targets for the sales & service programme.

Sales & Service Manager Responsibilities

  • Ensure excellent management of the team's bookings from initial enquiry to return home and next booking
  • Team management - recruitment, training, mentoring performance management and administration to maximise their potential and growth within the company
  • After sales service - manage guest feedback and encouraging further bookings and loyalty
  • Manage and promote repeat guest strategy within the business
  • Assisting the General Manager to make changes in working practices to aid continuous improvements in sales and service for guests.
  • Contribute to the marketing of holidays to high standards of accuracy & attractiveness
  • Provide input as required into planning of accommodation and other product areas

Sales & Service Manager Requirements

  • Proven Sales Management experience within the travel industry
  • Proven leadership and coaching qualities
  • Recruitment and training of new team members
  • Execution of performance management
  • Handling out of hours emergencies
  • Working within margin guidelines
  • Developing incentive and commission schemes
  • Progressive and dynamic mindset
  • Proficient on excel

Sales & Service Manager Package

  • 6500-8000 Sing Dollars per month (£46-£57K)
  • Bonus
  • Help with relocation (accommodation, visa and travel)

Interested? Please send your CV to

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Executive Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit

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