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Cruise Manager - Tour Operator

Red Planet Recruitment
£40,000 - £45,000 per annum + benefits + performance bonus OTE £60k
Closing date
4 Aug 2022

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Tour Operator
Full Time
Contract Type
Job function
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Job Details

Cruise Manager, London (Hybrid)  - Our client is a multi - award-winning luxury tour operator with an expanding global portfolio in the travel sector. Established for several decades and independently owned, they are now looking to continue their Product expansion through the launch of a dedicated Cruise programme.

Role Summary

This brand is on the lookout for a knowledgeable and passionate Cruise Professional with Sales & Product experience to lead and to continue implementation of the newly created Cruise department. The successful candidate should have first-hand experience of developing and managing Cruise Product and must demonstrate effective sales & negotiation skills. The role will be expected to manage a small team of Sales Consultants and will be required to work collaboratively with Sales, Commercial and Marketing departments. Whilst the successful candidate will lead and manage, there would also be the requirement to ‘get your hands dirty’ and lead by example in selling our client’s new Cruise product.

On offer is an exciting and challenging role which demands a natural leader with a drive to improve success at all levels across the business. The candidate will report directly to the Managing Director and will contribute to the broader company strategy as well as analysing business performance in line with our client's KPIs.


  • Working alongside Senior Management and Directors, you will create and implement the strategy to launch and develop the Cruise programme
  • Working alongside various departments across the business, you will ensure the end-to-end process for the Cruise programme is effective and delivers results
  • Lead and manage a small team of Cruise Sales Consultants through on-going coaching, KPI targets and professional development
  • Negotiate contracts to ensure our client has the most lucrative commercial terms
  • Provide regular KPI reporting to the Senior Management team
  • Adopt a hands-on approach and be involved in the selling of the new Cruise programme, liaising directly with customers via both phone and email
  • Work with Marketing department to ensure Cruise Product is promoted on website and relevant marketing channels
  • Keep up to date with the latest industry/competitor developments to ensure you remain ahead of competitors

Required Experience & Characteristics

  • An in-depth knowledge of Ocean & River Cruising
  • Minimum of 2 years’ experience in a managerial cruise position (must be able to demonstrate a proven track record of generating sales)
  • The ability to work both autonomously and as part of a wider team
  • Ability to encourage, motivate and identify training needs
  • A strong fundamental understanding of business KPIs, the ability to demonstrate strategic capability and must be commercially astute
  • Tenacious and determined mindset with the ability to work well under pressure

The Package:

  • Base salary £40,000 - £45,000 per annum, negotiable, plus a performance related bonus OTE £50k - £60k
  • Exciting benefits
  • Hybrid working
  • Great industry perks

Sounds Like You?
If so, we’d love to hear from you!

Important, Please Note: It is unlawful to employ a person in a UK-based role who does not have permission to live and work in the UK. You should make yourself aware of how immigration laws apply to your situation prior to applying


We are travel experts

No matter what your career goals, Red Planet has the expertise and the travel industry connections to help you maximise your potential in today's job market. 

We believe a job is more than just a means to pay the bills - it is a creative outlet for people to apply their skills and talents to something that’s bigger; something that is both challenging and rewarding. The right job will not leave you dreading Monday morning, but positively anticipating what new things the week will hold. If that is something you have yet to discover, then it’s time to call Red Planet! 

As specialists in travel recruitment, Red Planet offers candidates a service that is second to none. The services we provide to our candidates show that we are not just recruiters; we are career advisors and experts in the travel industry.

Red Planet prides itself on the fact that the recruitment team is managed by people who know the travel industry exceptionally well because they have also worked in this exciting and vibrant sector. This makes a big difference as they know what they are talking about.

We have merged the best services that a recruitment agency can offer in order to create an exclusive travel industry personnel and recruitment service, benefiting both our candidates and clients.

Consider us your travel industry connection

Contact us

Red Planet Travel Professionals
86-90 Paul Street
London, EC2A 4NE

Telephone: 020 3540 8981
Skype: redplanetrecruitment


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