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Key Account Manager - Travel

Employer
C&M Travel Recruitment Ltd
Location
Woking, Surrey, England
Salary
£30000 - £300000 per annum + Bonus
Closing date
9 Aug 2022

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Sector
Travel Agency
Hours
Full Time
Contract Type
Permanent
Job function
Commercial

Key Account Manager - Travel
This successful travel organisation is looking for an enthusiastic and customer service focused Key Account Manager. This team are at the heart of the business and provide day to day support for members across the group, assisting key accounts with developing their business and supporting with day to day operational enquiries.

Key Account Manager - Role & Responsibilities:

  • Responsible for all queries arising from Key Accounts, and as required to provide assistance to colleagues to cover other accounts.
  • Support new members in the early stages of membership to help them start to grow their business.
  • Provide assistance, in collaboration with other departments to assist your key accounts in the development of their business.
  • Proactively provide your key accounts with details of products and services offered by the group, providing training and guidance as required.
  • Hold regular membership meetings at head office or elsewhere as appropriate.
  • Produce weekly membership updates to be distributed to all members.
  • Build strong relationships with your Key Accounts and solve any problems which arise.
  • Represent the company at face to face events, workshops and trade shows on an ad hoc basis throughout the year.

Key Account Manager - Skills & Experience Required:

  • Travel industry background essential, with knowledge of retail travel desirable.
  • Account management / business development experience advantageous.
  • Confidence and ability to network and communicate with members at regional, national and international events.
  • Customer focused, flexible, caring, positive approach with the willingness to assist in other areas of the business as required.
  • Very strong and effective verbal and written communication and interpersonal skills.
  • Self motivated with an ability to manage workload and prioritise tasks.
  • Ability to liaise with colleagues across all levels and enjoy working as part of a team.
  • Commercially astute with the drive and ability to meet targets set by the business.

Key Account Manager - Additional Information:

  • Salary, circa £30k, dependent on experience plus monthly bonus according to achievement of KPI's.
  • Office based Monday to Friday 9 to 5.30
  • Willingness to travel as required for ad hoc meetings, & events.
  • Company benefits include pension, private health care, life assurance.
  • Background as Key Account Executive, Regional Sales Manager, Travel Agency Manager, Agency Sales would be beneficial to this role.

If you have the background and experience required, please apply for the position of Key Account Manager online or email your cv to Lisa@candm.co.uk.

Don't keep a good thing to yourself
We grow our business through referrals, so please don't keep us to yourself. If you think we're doing a good job and know of someone who would benefit from our services, please pass on their name and number to me and I promise we will follow it up. Many thanks.

C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk

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