Airline Reservations and groups agent

Airline reservations and group agent - Required this this well known airline based in their office close to Heathrow. They are looking for an experience airline reservations agent, ideally with sabre and will pay up to £30,000 plus benefits for this Monday to Friday position.

Airline reservations and group agents duties
-Preparation of route analysis data
-Group sales and reservations handling
-Taking reservations calls from both direct passengers and trade partners
-Generating airline bookings, changes, ancillary, etc. and issuing/reissuing tickets / EMDs (auto and manual fare build)
-Processing invoices and payments of airline tickets, whilst adhering to strict airline and company reporting guidelines
-Daily and monthly airlines sales reports and reconciliation
-Dealing with ticket reissues, upgrades, reroutes, lost tickets etc. both over the phone and face to face
-Taking calls from passengers and dealing with all aspects of customer service
-Taking calls from Travel Agents & Tour operators
-Occasional face to face dealing with passengers
Airline reservations and group agents skills required
-Good standard of written and spoken English
-Minimum two years' experience in an airline reservations role
-GDS knowledge preferably Sabre
-Knowledge of fares and ticketing an advantage
-Good knowledge of MS Word, Excel, PowerPoint, Sabre, DDS and eSmash
-Ability to work under pressure
-Excellent telephone manner

If you are interested in the above role please apply online, or send your cv to duncan@candm.co.uk quoting DT57116

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C&M Travel Recruitment is acting as an Employment Agency in relation to this vacancy. We are committed to equality of opportunity for all candidates. For more opportunities, please visit www.candm.co.uk