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Sabre or Galileo GDS Travel Support Specialist

Employer
Platinum Travel Recruitment
Location
Nationwide, South, South West, North, Scotland
Salary
Up to £39k + perks
Closing date
29 Dec 2022

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
IT

Job Details

We are now seeking an experienced Sabre or Galileo GDS Travel Support Specialist to join a dynamic and forward thinking travel company, either working remotely or hybrid.

This successful travel company offer an array of destinations to travellers including Europe, Middle East, USA, Caribbean, USA, South America, Africa, Asia, Indian Sub-Continent, Indian Ocean, Australia, plus many more. This successful and well established global travel company have an excellent reputation in the industry and genuine career growth.

GDS Support Specialist role is required to provide GDS Support to agents and internal departments that require assistance in resolving issues that could affect multiple points of the support structure.

GDS Travel Support Specialist Duties include:

  • Integration with back-office systems such as Dolphin and Agresso
  • Understanding of Atriis and Traveltek and Room Service
  • Collaborate with training team, Operations Supervisors and Managers to highlight reoccurring issues, errors, and gaps in GDS skills.
  • Evaluate and escalate issues to other IT and Operational teams as necessary.
  • Continuously review and enhance communication procedures and channels to ensure delivery of relevant information to agents and support teams. 
  • Manning of the GDS Help desk (service desk)
  • Agent & Agency Implementations / onboardings
  • Script writing for Galileo
  • GDS Software installation & support
  • TripCase agent & client support/corporate client setups
  • Hotel Rate Code Updates
  • Integration with GDSx

Essential Requirements:

  • Experience on Galileo/or Sabre GDS system is essential (any other GDS systems are a plus)
  • Excellent customer service skills.
  • Excellent oral and written communication skills and attention to detail
  • Advanced knowledge of the travel industry
  • Ability to move projects and communicate accordingly

Benefits:

  • Competitive salary
  • Health Care & Dental
  • Pension
  • Career development
  • Sociable working hours
  • Remote or hybrid working model – London
  • Generous holiday package
  • Travel perks
  • Varied job role

Give your travel career a boost and apply today! Please note only suitable candidates from a travel background will be considered for this role.

www.platinumtravelrecruitment.co.uk

Company

Our Story – Travel Recruitment Specialists

Platinum Travel Recruitment have become recognised specialists within the travel industry for many years. Our consultants possess a profound depth of knowledge of the travel industry having worked within travel, with an array of contacts throughout the UK and beyond. 

This is just one of the factors that allows us to provide a superior recruitment service. We ensure that our clients have access to the cream of the crop within the travel industry and candidates can enjoy exciting career-enhancing opportunities. The services that we provide to our clients and candidates show that we are not just recruiters; we are HR professionals, career advisors and experts in the travel industry.

Having two offices strategically placed in the Midlands and Surrey, close to London, this enables us to service a large geographical area and provide that face to face contact for both clients and job seekers.

Strategic in our thinking with a responsive approach to future needs, we think far beyond the conventional recruitment process by conducting a thorough analysis of both our candidates and clients.

Our experienced consultants manage the full recruitment process, screen and test each potential applicant matching the job specifications ensuring time is not wasted on unsuitable candidates. Our open, honest and committed approach will ensure that you reach your goals. So, let’s link up and chat what success means to you.

 

Why use Platinum Travel Recruitment?

Employers

Ability to supply professional pre-scanned travel candidates screened from consultants with years of experience in the travel industry.

Quality applicants rather then quantity.

We appreciate locating the right candidate can be a challenge. We save you time and money on locating candidates by short listing, database searching, head hunting and advertising the vacancies at no cost.

With our strong marketing prescience we are able to target the best applicants right from the outset.

Interviews are only organised for applicants clients wish to see free of charge. Once the candidate is placed a competitive fee will be charged with free trial periods for candidates starting with your organisation.

Many clients use us on an exclusive basis as we listen to requirements and offer the highest level of customer satisfaction whilst understanding your business needs.

If you are looking to expand your company or need recruitment advice feel free to call us on 0208 942 4103

Candidates

Assistance with the interview and application process

Our experienced and qualified consultants will listen to your requirements in locating the right role and progress your career

Able to provide free career advice on your next move

We have a range of roles including Reservations, Business Travel, Marketing, Product, Management plus more many more exciting opportunities to enhance your career.

Our service is free and kept strictly confidential.

Utilise your experience and achieve your goal – send us your CV today

Company info
Website
Telephone
07715365415
Location
Coombe Croft, Howell Hill Grove
Epsom
Surrey
KT17 3ER
GB

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