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Operations Executive

Employer
Sweet Chariot
Location
KT21 1AW, Ashtead
Salary
£25 - £30k pa
Closing date
3 Apr 2023

View more

Sector
Tour Operator
Hours
Full Time
Contract Type
Permanent
Job function
Operations

OPERATIONS EXECUTIVE WITH ASHTEAD BASED SCHOOL TOUR OPERATOR

Sweet Chariot is a Tour Operator, providing sporting and cultural tours, primarily for youth groups, to destinations all over the world, as well as operating inbound tours to Europe and the UK. Due to its expansion, we are recruiting for an additional Operations Executive.

The role requires someone who is passionate about travel and sport and the key tasks include:

  • Working with the existing Operations department to deliver tours to the client
  • Successfully managing the administration of the tour for each customer
  • Managing the customer relationship from sale until the group returns
  • Working with ground handlers and suppliers
  • Managing group airline and accommodation relationships (passenger manifests, rooming lists, etc.)
  • Building a network of providers in different countries
  • Having overall responsibility for the arrangement of all of Sweet Chariot’s sports fixtures

Operations Executive Skills

  • Existing or previous experience working with groups is a great advantage
  • A wide knowledge and understanding of sport is important
  • Strong skills in Microsoft Office (Word, Excel, Powerpoint)
  • CRM experience beneficial
  • Excellent understanding of logistics
  • Excellent attention to detail
  • Ability to work with a sense of urgency and meet deadlines
  • Proven numeracy skills
  • Good negotiating skills
  • Excellent communication skills and confident telephone manner
  • Strong work ethic, including ability to work outside usual office hours if necessary

Salary range: £25,000 - £30,000 p.a. depending on skills, experience and qualifications.

Only successful applicants will be contacted for interview.

To apply for this role, please click "Apply"

 

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